bike-discount.de/en
Reviews:

14,760 reviews in the last 12 months52,015 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

Sort by  
Latest first
(1324)
(211)
Reset
Dec 27, 2023
 Verified review
Great shopping, you can grab excellent bargains there but choice is often limited.
Report review
Dec 26, 2023
 Verified review
Report review
Dec 26, 2023
 Verified review
Report review
Dec 26, 2023
 Verified review
Report review
Dec 26, 2023
 Verified review
Report review
Dec 26, 2023
 Verified review

Your prices are really competitive but !!!!

Your prices are really competitive, but I always seem to have a problem with your shipping process. My order is now stuck in customs and missed the person who was traveling here to SA to bring it for me.
Report review
Answer by bike-discount.de/en
Dec 27, 2023
Dear customer, Thank you for your review. Your order has already arrived in your country of delivery and is on its way to you. Please note that delivery to your country may take a little longer. You are welcome to contact us via our contact form or by e-mail. We will be happy to help you track your parcel. Thank you for your understanding.
Dec 26, 2023
 Verified review
Report review
Dec 25, 2023
 Verified review
Report review
Answer by bike-discount.de/en
Dec 26, 2023
Dear customer, thank you very much for your feedback. We apologize for the delay. The goods have been delivered in the meantime. Is there anything else we can do for you? Please do not hesitate to contact us. Thank you for your understanding.
Dec 25, 2023
 Verified review
Report review
Dec 25, 2023
 Verified review

Good service 👍🏿

Nice service ))
Report review
Dec 25, 2023
 Verified review
Report review
Dec 24, 2023
 Verified review
High transportation costs to return goods
Report review
Answer by bike-discount.de/en
Dec 25, 2023
Dear customer, thank you for your feedback. Unfortunately, we cannot bear the costs for every return from every country. In the case of justified complaints, we will of course cover the costs. We provide transparent information about the return conditions in several places on our homepage and therefore kindly ask for your understanding.
Dec 24, 2023
 Verified review
Report review
Dec 23, 2023
 Verified review
Competetive prices, full of variety and fast shipping but they have very restricted rules like not being able combine any package for two seperate orders given the same day
Report review
Dec 23, 2023
 Verified review
Report review
Dec 22, 2023
 Verified review
Report review
Dec 21, 2023
 Verified review
Report review
Dec 21, 2023
 Verified review
Excellent prices
Report review
Dec 21, 2023
 Verified review
I liked communication. having to pay via IBAN is a pain. Should just accept Debit Card or CC for payment
Report review
Dec 20, 2023
 Verified review
Report review