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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Great shop with plenty of quality items and rapid delivery.
>> Main issue is the website which does not work on google chrome and sometimes refreshes you shopping cart and so you have to start all over again! Otherwise very satisfied, thank you.
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Answer by bike-discount.de/en
Nov 2, 2023
Dear customer, thank you for your feedback.
We would like to apologize for the inconvenience. The goods are considered delivered in the meantime. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Oct 31, 2023
Verified review
In general I like Bike discount a lot, unfortunately the delivery service they use is DHL and I very rarely have a good experience with them
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Oct 31, 2023
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Oct 31, 2023
Verified review
faster shipping and support responses times
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Oct 31, 2023
Verified review
They have great prices. Good for small stuff. For bikes, I'm not sure if I had a bad experience of they're just not that great.
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Oct 31, 2023
Verified review
Poor delivery option for Croatia!
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Answer by bike-discount.de/en
Oct 31, 2023
Dear customer, thank you for your order and your review.
We are sorry that we could not fully satisfy you.
Please understand that we cannot offer the same shipping options for all countries. In the interest of our customers, we only offer shipping options for the respective country that can meet our demand for reliable transport. We adjust this on a regular basis. So it is quite possible that we will soon be able to offer more shipping options for your delivery country as well. Thank you for your understanding.
Oct 30, 2023
Verified review
The service was fast and the customer is kept informed of the dispatch progress.
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Oct 30, 2023
Verified review
Great
Lot of stuff, great prices, great support, quick shipping.
It would be nice to have free shipping to Croatia, at least for orders over 100eu.
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Oct 30, 2023
Verified review
Fast delivery
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Oct 29, 2023
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Shipping
Please improve shipping ordered in Friday. You packed it in the Monday.
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Oct 29, 2023
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Oct 28, 2023
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Oct 28, 2023
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Oct 27, 2023
Verified review
Great service and pricing, however, very slow dispatch of my ordered bike. An example...I am requested to give my opinion for my order, which I have still not taken delivery of.
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Answer by bike-discount.de/en
Oct 31, 2023
Dear customer, thank you for your order and your review.
We appreciate the compliment and that you are happy to benefit from our excellent prices.
We are really sorry that the delivery of the order took a little longer. I checked your information and could see that the shipment should be delivered today. We are always happy to assist you if there is anything else we can do to help. Thank you for your patience and have fun with your new bike!
Oct 27, 2023
Verified review
Quick response to my mails
Very clear services
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Oct 27, 2023
Verified review
Cube Aim Sl 2022
The process of buying and shipping was pretty simple and fast. But i have a two remarks about one bike. The one wheel spoke was bent and the grips should be blue in this model, but I’ve received black one. The parcel was well protect and not damaged.
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