bike-discount.de/enReviews:
15,650 reviews in the last 12 months55,313 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
Apr 2, 2024
Verified review
Great experience
My experience is great until now. I have ordered twice and the items were not harmed and in perfect condition. Large variety of items and good prices. The only thing that could be possible better, is the estimated delivery time.
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Apr 2, 2024
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Apr 2, 2024
Verified review
Radon Render AL 8.0
Bike delivered within 3 weeks. Goods well protected. Unfortunately, the cable for lowering the dropper is too short. When I turn the handlebar all the way to the left, the saddle falls down. The rest of the equipment works very well.
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Apr 2, 2024
Verified review
Good prices, slow delivery
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Answer by bike-discount.de/en
Apr 4, 2024
Dear customer, thank you for your order and your review. We are sorry that our logistics partner apparently took a little longer to deliver and apologise for the inconvenience caused. We hope you enjoy the items you have ordered.
Apr 1, 2024
Verified review
Great choice in spare parts
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MP
Matej P.
Kavče Velenje Slovenija
Apr 1, 2024
Verified review
Fast answer
21 day since I have ordered and make a payment and still no response
I would like to know what is going on with my order and how long it will take to get my order
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Mar 31, 2024
Verified review
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Answer by bike-discount.de/en
Apr 2, 2024
Dear customer, thank you for your order and for your feedback. Is there anything else we can do to help you? Please feel free to contact us at any time. We hope you enjoy your ordered products.
Mar 31, 2024
Verified review
Fast delivery, good information.
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Mar 30, 2024
Verified review
Making sensible products available on demand of the customer.
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Mar 30, 2024
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Mar 30, 2024
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Mar 30, 2024
Verified review
Packet took 6 days to arrive.
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Answer by bike-discount.de/en
Mar 30, 2024
Dear customer, thank you for your order and your review.
We are sorry that there has obviously been some inconvenience.
I have checked your details: We processed your order quickly and handed it over to our logistics partner on the same day it was placed. Unfortunately, it took them a little longer than usual to deliver the parcel - we want to apologize for that.
We hope you enjoy the articles you have bought and would like to thank you for your patience and understanding.
KW
Koen W.
Ravels
Mar 29, 2024
Verified review
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Mar 28, 2024
Verified review
A lot of your equipment is sold out.
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Answer by bike-discount.de/en
Mar 28, 2024
Dear customer, thank you for your order and your review.
We are sorry that the items you requested were not available. We are proud of our wide range of products and our high delivery capacity. In most cases, the item will be back in stock shortly. You are also welcome to contact us directly at any time if you have a question or request regarding an item.
Thank you for your understanding.
Mar 28, 2024
Verified review
I like them. Efficient and to the point. Not super friendly but they’re german and I am latin american so I understand. Will keep buying from them, no doubt.
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DR
D R.
Frankfurt
Mar 28, 2024
Verified review
Fast delivery and attractive prices (e.g. Zonda wheelsets)
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Mar 28, 2024
Verified review
Good website, and good prices.
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Mar 27, 2024
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Mar 27, 2024
Verified review
Competitive prices, extensive choice, postage expensive/slow
Competitive prices and extensive choice and stock. Postage is expensive at €10 no matter what, and takes a week to arrive in Portugal from Germany.
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