bike-discount.de/en
Reviews:

15,187 reviews in the last 12 months53,399 total reviews  

4.81
Excellent

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Valid

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Feb 9, 2024
 Verified review
Good products. Fast delivery
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Feb 9, 2024
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Too high shipping cost

Product availibity and price looks good. But compared to other sellers, the price is too high for shipping. Normally most of the websites have a limit in the amount of purchase and here it seems like there is nothing like that. Same rate for 1EUR item to 1000EUR item.
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Answer by bike-discount.de/en
Feb 9, 2024
Dear customer, thank you for your feedback. Due to the considerable price differences in the various EU countries, we cannot treat every country the same when it comes to shipping costs and different parcels. We ask for your understanding!
Feb 9, 2024
 Verified review
prices are for germany, and they increase once they are added to the card. It I already set my account and added country, I would assume prices will be already adjusted before going into the cart
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Feb 8, 2024
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Feb 8, 2024
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RS
Feb 8, 2024
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Fast delivery
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Answer by bike-discount.de/en
Feb 8, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Feb 7, 2024
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Feb 7, 2024
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Feb 7, 2024
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No clarity about delivery time. DHL provided no delivery window / date
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Feb 6, 2024
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Good prices, large assortment to choose from and reasonable shipping times.
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Feb 6, 2024
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Sometimes the packaging could be stronger
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Feb 6, 2024
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I like the after sales service and problem solving by the employees. Regarding what to do better is that some products are out of stock. So if you can try your best to get them back in stock
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Feb 6, 2024
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Fast service
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Feb 6, 2024
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GB
Feb 5, 2024
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Feb 5, 2024
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Feb 4, 2024
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Return policy should be better. Returning items under 50€ isn't possible, why?? Adding more items to existing order before shipment is not possible!!
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Feb 4, 2024
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Feb 4, 2024
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Feb 3, 2024
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Delivery by DHL

The box was severely damaged during DHL transportation.
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