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Top positive review
Aug 16, 2023
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Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Great selection at good prices and quick delivery.
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Sep 12, 2023
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Fast delivery, good price but packaging not optimal and small scratches on the product
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Sep 12, 2023
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Sep 12, 2023
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All things oké, as expected.
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Sep 12, 2023
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Sep 12, 2023
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Sep 12, 2023
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It has a good service and price. Just don't give 5 stars because the shipping takes a little bit too long for me. I'm in Portugal.
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Sep 12, 2023
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Smooth purchase process and great prices
Smooth purchase process with accurate stock indicators, attractive pricing, reasonable shipping price within EU and relatively quick delivery.
Return costs could be improved as when returning less than €50 value, a customer cost is incurred.
Negozio con una vasta scelta è una catena di distribuzione seria e solida
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Sep 9, 2023
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Easy shopping
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Sep 9, 2023
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Sep 8, 2023
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How loyal customers are recognized
The collection of parts that you deliver is quite wide. It consists of mainly good quality items. Hopefully high quality ebike lights from Lupine could be added. Delivery to Finland has taken usually more than a week which is few days more than some other german competitors of yours. From loyal customer point of view it would feel good to be recognized somehow if you buy certain total value of items during 12 months for example.
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Answer by bike-discount.de/en
Sep 11, 2023
Dear customer, thank you very much for your order and your detailed and appreciative feedback. We are delighted that you are so satisfied with our product range and quality. I will be happy to pass on your suggestions to the appropriate department. I hope you enjoy your purchase and best regards.
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