bike-discount.de/enReviews

: 37,408Excellent

4.79

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Valid

with Buyer Protection

certified since: Jun 7, 2022
updated on: May 29, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Jun 7, 2022
updated on: May 29, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

14,861 verified reviews in the last 12 months

37,408 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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the most relevant critical review


Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Reviews for bike-discount.de/en

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 Verified review
May 11, 2023
Product not as described
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 Verified review
May 11, 2023
Selection was good, prices on par and the delivery pretty speedy.
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May 11, 2023
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May 10, 2023
Delivery time could be better/faster.
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 Verified review
May 10, 2023
order made, delivered, and correct
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 Verified review
May 10, 2023
Nothing, maybe when is any problem with customer order, give faster info to customers, where is problem. I’m satisfied how support worked then. Thanks 😊
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May 10, 2023
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 Verified review
May 10, 2023
Time from buying till dispatching is way too long. All items were on stock and it took almost ten days to dispatch. Wrong item was sent. Tire from last order was punctured with screw on the side.
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Answer by bike-discount.de/en
May 11, 2023
Dear customer, thank you for your feedback. I have reviewed your case. The last orders have all been packed quickly and have been delivered to you in a timely manner. We are sorry that you do not seem to be completely satisfied. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.
 Verified review
May 10, 2023
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May 9, 2023
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May 9, 2023
+ Good shopping experience, best price guarantee, allots of discounts. - Poor communication, especially about best price guarantee.
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May 8, 2023
 
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May 8, 2023
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May 8, 2023
Kaikki meni tilaukse osalta niin kuin piti ,myös hinta oli kilpailukykyinen.
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May 8, 2023
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May 8, 2023
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Answer by bike-discount.de/en
May 8, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we can't find any request regarding this from your side in our system. Can we help you? Please feel free to contact us via our contact form.
 Verified review
May 8, 2023
A bit slow to send the goods out
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Answer by bike-discount.de/en
May 8, 2023
Dear customer, thank you for your order and your review. We are glad that you are satisfied with the items you ordered. I have checked your information: You placed your order in the evening after our business hours. We have already handed it over to our shipping service provider on the second working day after that. We are sorry if the delivery took longer. We thank you for your patience and understanding.
 Verified review
May 8, 2023
Website is easy to handle.
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 Verified review
May 8, 2023
Good selection of products at attractive prices.
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 Verified review
May 8, 2023
Delivery of the first bike was within suggested timeframe but there couple of issues regarding assembly of the product. Not a big deal but they should have been taken care and corrected at pre- delivery check and service.
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