bike-discount.de/en
Reviews

: 42,323Excellent

4.79

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Reviews for bike-discount.de/en

16,064 verified reviews in the last 12 months

42,323 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

bike-discount.de/en customer
Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

bike-discount.de/en customer
Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here

Reviews for bike-discount.de/en

(1583)
(227)
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bike-discount.de/en customer
Sep 12, 2023
 Verified review
bike-discount.de/en customer
Sep 12, 2023
 Verified review
bike-discount.de/en customer
Sep 12, 2023
 Verified review
It has a good service and price. Just don't give 5 stars because the shipping takes a little bit too long for me. I'm in Portugal.
bike-discount.de/en customer
Sep 12, 2023
 Verified review

Smooth purchase process and great prices

Smooth purchase process with accurate stock indicators, attractive pricing, reasonable shipping price within EU and relatively quick delivery. Return costs could be improved as when returning less than €50 value, a customer cost is incurred.
bike-discount.de/en customer
Sep 12, 2023
 Verified review
KV
Sep 12, 2023
 Verified review
Quick and cheap!
bike-discount.de/en customer
Sep 11, 2023
 Verified review
bike-discount.de/en customer
Sep 11, 2023
 Verified review
bike-discount.de/en customer
Sep 9, 2023
 Verified review
bike-discount.de/en customer
Sep 9, 2023
 Verified review

Gingibao2023

Negozio con una vasta scelta è una catena di distribuzione seria e solida
bike-discount.de/en customer
Sep 9, 2023
 Verified review
Easy shopping
bike-discount.de/en customer
Sep 9, 2023
 Verified review
bike-discount.de/en customer
Sep 8, 2023
 Verified review

How loyal customers are recognized

The collection of parts that you deliver is quite wide. It consists of mainly good quality items. Hopefully high quality ebike lights from Lupine could be added. Delivery to Finland has taken usually more than a week which is few days more than some other german competitors of yours. From loyal customer point of view it would feel good to be recognized somehow if you buy certain total value of items during 12 months for example.
Answer by bike-discount.de/en
Sep 11, 2023
Dear customer, thank you very much for your order and your detailed and appreciative feedback. We are delighted that you are so satisfied with our product range and quality. I will be happy to pass on your suggestions to the appropriate department. I hope you enjoy your purchase and best regards.
bike-discount.de/en customer
Sep 8, 2023
 Verified review
bike-discount.de/en customer
Sep 8, 2023
 Verified review
bike-discount.de/en customer
Sep 8, 2023
 Verified review
easily scratched
bike-discount.de/en customer
Sep 8, 2023
 Verified review
Great service overall
bike-discount.de/en customer
Sep 8, 2023
 Verified review
bike-discount.de/en customer
Sep 8, 2023
 Verified review
bike-discount.de/en customer
Sep 8, 2023
 Verified review
Fast delivery to Finland, products are excellent