bike-discount.de/en
Reviews:

14,217 reviews in the last 12 months47,858 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Apr 4, 2023
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Apr 4, 2023
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Service quality, delivery, delivery cost

Service quality, speed of packing, max points, etc. What is not so desirable is the increasing cost of delivery, years ago beyond 50-100EUR it was free, at the moment to my location I just get 5eur discount from 15eur, but only above 250...a little unattractive. I could be able to ideate some kind of reward of regular buyers.
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Apr 4, 2023
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Long delivery
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Answer by bike-discount.de/en
Apr 5, 2023
Dear Customer, thank you for your order and your review. We are pleased that you are satisfied with our customer service and the ordered goods. We were still within the specified time window with the delivery. Unfortunately, the delivery to your distant delivery country may take a few days, we kindly ask for your understanding.
Apr 4, 2023
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Apr 4, 2023
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Apr 3, 2023
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Apr 3, 2023
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all fine
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Apr 3, 2023
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Delivers as ordered
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Apr 3, 2023
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Well trusted supplier.
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Apr 3, 2023
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Apr 2, 2023
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Apr 2, 2023
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Cheap Delivery ok
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Apr 2, 2023
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Good shop, Communication about delevery was a bit unclear. Beides that everything fine, thx.
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Apr 2, 2023
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Apr 2, 2023
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Apr 1, 2023
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Apr 1, 2023
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Easy ordering

Ordering is easy and fast but delivery could be little faster
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Apr 1, 2023
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Mar 31, 2023
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Alles correct geleverd en optijd.
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Mar 31, 2023
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Price, availability and fast delivery are OK. So far so good.
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