I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
I’m in general satisfied. If I may say , the help desk could be a bit faster. That said, I find the web-shop OK.
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Mar 10, 2023
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Mar 9, 2023
i think the time I was notified that the parcel had been collected by DHL and delivered to Frankfurt to only being up dated over 3 weeks later that the parcel had arrived in South Africa. Maybe a weekly update.
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Answer by bike-discount.de/en
Mar 9, 2023
Dear customer,
thank you for your order and your review.
We are sorry that you are not satisfied with the tracking of our logistics partner. Please note that delivery to your country may take a little longer. We are already in contact with you. You are welcome to contact us at any time via our contact form or by e-mail to get in touch with us. We will be happy to help you. Thank you for your understanding.
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Mar 9, 2023
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Mar 9, 2023
Excellent style and fast shipping. The best shops on the Internet around. However, they are having a problem with keeping equipment in house and also giving equipment in house which is the only reason why I have to score them four stars.
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Mar 9, 2023
Excellent service 😁
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Mar 9, 2023
Overall good but delivery to Ireland can be slow
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Mar 8, 2023
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Mar 8, 2023
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Mar 8, 2023
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Answer by bike-discount.de/en
Mar 9, 2023
Dear customer, thank you for your review.
We quickly packed and shipped your order. Unfortunately, there seemed to be problems with the delivery. We are very sorry about that. Your package has since been delivered and we hope you enjoy the items you ordered. If there is anything else we can do for you, please do not hesitate to contact us.
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Mar 8, 2023
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Mar 8, 2023
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Mar 8, 2023
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Mar 8, 2023
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Mar 8, 2023
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Mar 7, 2023
slow web ... the time i remove something from basket takes ages
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