bike-discount.de/enReviews

: 31,271Excellent

4.78

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Jun 7, 2022
updated on: Jan 27, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Jun 7, 2022
updated on: Jan 27, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

8,727 verified reviews in the last 12 months

31,271 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


10 days ago
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Report review

Show all positive reviews

the most relevant critical review


Jan 26, 2022
I am dissatisfied with my warranty claim. I sent item back for replacement, but got a refund - claiming the product was not in stock at the time. I was instructed to reorder the item, but at much higher price.
Report review

Show all critical reviews

Reviews for bike-discount.de/en

 Sort by Relevance 
(7564)
(806)
(119)
 Verified review
10 days ago
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Report review
 Verified review
Jan 8, 2023
1) The website navigation is intuitive. The filters do help you find what you look for. 2) The information provided re products are accurate and updated, including estimated time of delivery. 3) Costumer service is responsive and helpful. I like shopping in the website and it brings reliable services and costumer experience not more and not less that I want while purchasing on line. No suggestions at this moment. Keep doing it please!
Report review
 Verified review
Dec 29, 2022 
A large range of products, so a lot to compare and choose from. And all for very competative prices. Realy recomendable to shop and buy! In my case Sidi shoes: Sidi Sixty ltd Multicolor. While I did have Sidi shoes before, I chose 1.5 size bigger than my normal size, to get the right fitting. Very comfortable shoes, especialy for narrow feet The best road bike shoes I've ever had!
Report review
 Verified review
7 days ago
I find my favorite socks (Falke) at competitive prices, the delivery is fast and reliable. The only issue I had was in my last purchase, there was one product unavailable (but it was available when I did the purchase) and my parcel was sent without it, I would have preferred to communicate with them and choose another available product instead, avoiding paying twice the delivery.
Report review
 Verified review
Jan 3, 2023 
Generally, service was without issues and shipping was appropriately fast. Unfortunately, after delivery I found that I selected too small apparel. Subsequently it emerged that contrary to announcement free return isn’t available for me and I needed to pay about 15 Euro of return shipping costs. On the other hand, return process itself was fast and trouble free.
Report review
 Verified review
9 days ago 
Very pleased with my goods purchased (lots of biking clothes ranging from socks to pants and vests). Very good quality at a very sharp price. Also shipping is quite fast. Only downside is that the company responsible for shipping dropped it at the front door when no one was home. That's +€450 worth of goods ready to be stolen. Luckily this did not happen...
Report review
 Verified review
Jan 11, 2023
Fast service, fast shipping, until now everything has been spot on, even a return I had to make. One very important thing, what they say they have in stock they usually do, unlike other sites in which you order something and then have to wait 2 weeks or more just for the item to arrive in their warehouse so they can ship it to you. Keep up the good work.
Report review
 Verified review
11 days ago
Really quick shipping and most often have the combination of things that I need, last time the rotor disk I've ordered, was in a flat cardboard envelope. I'd recommended a slightly bigger box, since the mail staff pushed it into the mail box. Quicker than to ring the door bell :) Everything went fine, though.
Report review
 Verified review
Jan 9, 2023
The lowest price in all of Europe, BH51M NEO, over 60 euros less than the official distributor Livall Romania. Very fast delivery, 5 days from Germany to Romania. The products are new sealed, original packaging. I recommend this store, seriousness, quick response to email and very low prices!!!
Report review
 Verified review
3 days ago
A pressure gauge measured incorrectly. You willingly refunded the price of this without any kind of examination or product return. We are talking about a product worth 20 euros. The shipping cost would have been more than the price of the product itself. I really liked this kind of attitude.
Report review
 Verified review
Jan 9, 2023
I can't find a fault in shopping at Bike-Discount. Until now all my orders came without a hitch, on time, nothing missing. Truly professional site with some of the best prices on any given item. Please keep it that way, it's such a piece of mind to shop online like this.
Report review
 Verified review
3 days ago
Minor issue with bike bought that was shipped internationally - contacted them and was resolved immediately with replacement component dispatched that day. Reassuring to have good customer service especially when buying online and internationally - would recommend.
Report review
 Verified review
Jan 13, 2023
I bought a pair of set brakes that usually are only available on USA, the sets came complete, with all the acessories for asemblage (which are not included when buying from USA). Quick shipping and previous technical advice and info, by mail, really amazing.
Report review
 Verified review
Jan 13, 2023 
Very high business acumen and German precision are the key to your successful business. Minor complaints are that you don't send the goods every working day like before and that you don't grant discounts to us older users. Best regards Mihailo Cogoljevic
Report review
 Verified review
10 days ago
Great range of quality products at low prices with fast cheap delivery. i love this seller! I did try to sign up to your newsletter but its in German which i dont speak sadly. Thats the only complaint ive got here. Keep doing it exactly as you are.
Report review
 Verified review
Jan 7, 2023
Entrega dentro do prazo e tudo na mais perfeita ordem. Os produtos bem armazenados. À primeira impressão é muito compatível com as fotos anunciadas. Bom preço, tudo funcionando muito bem organizado. Provalmente volto a comprar outras vezes. Obrigado!
Report review
 Verified review
Jan 10, 2023
Contacted them just before Xmas to ask if a product was actually in stock. I was informed correctly and promptly and they didn't make any promises they couldn't keep. My package even arrived on the 24th as promised!
Report review
 Verified review
7 days ago
+++ big range of components & bicycles. Correct international delivery times. multiple international payment methods available. --- keep your customers better informed about sales, actions, customer advantages,...
Report review
 Verified review
Jan 5, 2023
As in all previous reviews, I am extremely satisfied except for the tax free. As the shipment is departing EU, it should be tax free. However, it is not for North Macedonia. I would like to see that changed
Report review
 Verified review
Jan 5, 2023
Most of the packages arrive not fully closed, like they've been inspected, so not sure if it's BikeDiscount's fault. Nothing's ever been missing but it's disconcerting to be delivered an already open box.
Report review