bike-discount.de/en
Reviews:

14,241 reviews in the last 12 months47,786 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Sep 28, 2023
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Great prices/products.
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Sep 28, 2023
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Sep 28, 2023
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Best Customer Service
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Answer by bike-discount.de/en
Sep 28, 2023
Dear customer, thank you for your order and your review. We truly appreciate your positive feedback! We hope you enjoy the products you have ordered.
Sep 28, 2023
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Sep 28, 2023
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Great products, competitive prices and excellent customer service!
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Sep 28, 2023
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Everything perfect
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Sep 28, 2023
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Excellent delivery service

Every part of the delivery process worked very well, from order/order confirmation to delivery. (Bike was fully assembled and ready.)
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Sep 28, 2023
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No issues. Got everything as ordered, quickly, well packed.
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Sep 28, 2023
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Great reliable service
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Sep 28, 2023
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Well organized categories, easy to find items. Extensive choice and good prices. Fast delivery to Portugal.
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Sep 28, 2023
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Sep 28, 2023
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A really great online shop with good customer service and prices that are hard to beat.
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Sep 28, 2023
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Sep 28, 2023
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Sep 28, 2023
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Countless orders happily delivered
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Sep 28, 2023
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I like how fast the delivery was
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Sep 28, 2023
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Sep 28, 2023
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Sep 27, 2023
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All ok.
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Sep 27, 2023
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great service to UK - thanks!
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