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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
The product had some small product. No about function but visual, probably lot of packaging and unpackaging.
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Answer by bike-discount.de/en
Dec 4, 2023
Dear customer, thank you for your order and your feedback.
We are sorry to hear that you are not entirely satisfied with the packaging of the item. However, we hope you enjoy the products you ordered, and we are always happy to help.
Dec 1, 2023
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Dec 1, 2023
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Great price and fast delivery
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Dec 1, 2023
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Dec 1, 2023
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Nov 30, 2023
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Nov 30, 2023
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Fair prices, fast shipping.
Maybe more manufacturers, and more offers
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Nov 30, 2023
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Nov 30, 2023
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Have a good range of quality products, excellent prices and a website that makes it very easy to search for and find what you want. Website has clear details on what you are ordering too. The delivery company used - DPD, in Portugal were absolutely terrible.
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Nov 30, 2023
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Nov 30, 2023
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Quick and easy and parts as described, will definitely use again.
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Nov 30, 2023
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Nov 30, 2023
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Very fast delivery. I placed my order on Friday and I got everything delivered by Tuesday noon next week. Considering that the delivery was outside of Germany that was super fast. Will come back here again.
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Nov 30, 2023
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Excellent seller! They have a very large inventory and top products at a great price. I will continue to be a loyal customer and look forward to buying more products in the future. Thanks again and enjoy Christmas.
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