bike-discount.de/enReviews:
15,650 reviews in the last 12 months55,313 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
Jan 30, 2024
Verified review
Favorite bike e-shop
Great prices.
A lot of products to choose from.
Out of stock notification helps a lot + they restock pretty often.
Great product descriptions.
Not sure what else could you add to improve the UX. Site looks and works great.
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Jan 30, 2024
Verified review
Prices very competitive.
Fast delivery
Good communications by email
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Jan 30, 2024
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Jan 30, 2024
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Best prices and trusted eshop!
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Jan 30, 2024
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JB
Joanna B.
CLONARD
Jan 30, 2024
Verified review
Great quality; good price! Delivery on time. One of my favorite online shops
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Jan 30, 2024
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Jan 30, 2024
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Solid webshop
Solid web shop, intuitive to use. Good support for business customers.
Goods is well packed and quickly shipped (I waited 3 business days for arrival).
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Jan 30, 2024
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Jan 30, 2024
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Jan 29, 2024
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Jan 29, 2024
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Fast Delivery and Good prices
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Jan 29, 2024
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Jan 29, 2024
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Jan 29, 2024
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Jan 29, 2024
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Shipping takes a really long time, as in over 2 weeks just to leave the country. Then it takes 2-3 weeks in country for me to receive the package. As a result, I'm looking for other bike equipment suppliers. There is a high charge for shipping with DHL, and for it to take 4-5 weeks both times is completely unacceptable. Plus, the address entry process, although correct on the bike discount site, resulted in a wrong address when reaching my country both times. That is a fail. Good point is the quality of the products and relatively cheap price. But the cheap price seems to come with poor service.
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Answer by bike-discount.de/en
Jan 30, 2024
Dear customer, thank you for your feedback.
We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Jan 29, 2024
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Jan 29, 2024
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Fast shipping and great prices
Great prices and my new Ibera rack and bag arrived incredibly quickly from Germany to Ireland. Relief after Wiggle stopped shipping here!
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Jan 29, 2024
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Jan 29, 2024
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