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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Everything is ok, wiceprezes for delivery process was quite long
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Apr 19, 2023
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Apr 19, 2023
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Fast, punctual
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Apr 19, 2023
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Apr 19, 2023
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My purchase was eficient from the…
My purchase was efficient from the moment I select the items until the moment I pay with PayPal. Convenient and not complicated. The webpage had everything I wanted
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Apr 19, 2023
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Apr 19, 2023
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Apr 19, 2023
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Easy 😁
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Apr 19, 2023
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Apr 19, 2023
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Fast service, good communication, quick delivery.
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Apr 19, 2023
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Right price and service
Right price, clear overview of delivery
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Apr 19, 2023
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Apr 19, 2023
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Perfect service
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Apr 19, 2023
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My favourite EU bike shop
It has great prices, fast shipping, and excellent customer service. Also, the item selection is amazing, it's almost impossible to not find what you are looking for and they have a lot of options from different brands, which you rarely find elsewhere these days.
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