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Most relevant positive review
Aug 16, 2023
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Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
The last parcel of the shipment has arrived after 2 weeks.
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Answer by bike-discount.de/en
Aug 22, 2023
Dear customer, unfortunately there were bottlenecks at our shipping service provider due to strongly increased sales. This has slightly increased the delivery time for individual customer orders, we apologize and apologize for the inconvenience.
Aug 22, 2023
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Aug 22, 2023
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Aug 22, 2023
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Aug 21, 2023
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price, speed, product description.
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Aug 21, 2023
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Quality of the site, prices and about available stocks, very good follow up of the purchase, delivery. 5 stars.
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Aug 21, 2023
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I’ve tried all the rest …Bike discount…
I’ve tried all the rest …Bike discount is the best….fast efficient service …
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Aug 21, 2023
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Aug 21, 2023
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Issue when paying with Amazon Pay
When paying with Amazon Pay, bike-discount didn’t take the full address from Amazon and the package could not be delivered, so it was sent back. I had to call them and ask for correction and got my package in about 3 weeks
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Answer by bike-discount.de/en
Aug 22, 2023
Dear customer, thank you for your feedback. I have reviewed your case. We would like to apologize for the delay. We are constantly working to improve our services. Is there anything we can do for you? Please feel free to contact us by email or by using our contact form. Thank you for your interest.