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Most relevant positive review
Oct 29, 2023
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I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
Very quickly response to all of my emails with a very polite and professional answer. Everybody speak fluently English so the communication through phone was very easy, understandable and accurate. Regarding my special needs all run very smoothly
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Dec 14, 2023
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Perfect service and communication
Timely communication, prefect service, transparent regarding the process and all questions I had, very friendly personnel!
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Dec 14, 2023
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Excellent
Lots of choice, fast delivery and good service
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Dec 14, 2023
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The best store !
The store has a good reputation, professionals, fair prices, original products, short delivery time.
Product description correct, clear!
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Dec 14, 2023
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Dec 14, 2023
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I can easily recommend
Fast delivery, excellent customer service and advanced preparation of the bike and its equipment. And the price was also quite competitive.
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Dec 14, 2023
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Dec 14, 2023
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Excellent online shop, competitive pricing too
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Dec 14, 2023
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Overall good bike, but the rear wheel wasn't trued properly
The rear wheel wasn't trued properly, I did it myself. The bike is ok. It is impossible to put a frame lock on XS size frames. After asking for support to deal with this issue, the support I got was more then poor. I told that there was no bell on the bike and that this was a legal must. They promptly send me a bike bell.
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Answer by bike-discount.de/en
Dec 15, 2023
Thank you for your order and your review. We are very pleased that you are so happy with your bike and we hope you enjoy it.
We are very sorry for the inconvenience you have experienced. If there is anything we can do to help, please feel free to contact us again at any time.
Dec 14, 2023
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Always first class deals++
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Dec 14, 2023
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Fast delivery, fine informations about details and shippment. Good price.
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Dec 14, 2023
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Great service from the bike shop.
Now I'm thinking of ordering two eBikes.