bike-discount.de/en
Reviews:

15,100 reviews in the last 12 months53,143 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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Great set of bikes, components and accessories, efficient service.

Great set of bikes, components and accessories. Placed several orders within UE. Consistent and efficient service. Excellent option for mixed bike related gear. Highly recommended
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Jun 21, 2023
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Bike-Discount are great on price...but!

Bike-Discount are great on price, but poor in after sales service. If only they could improve their delivery tracking and customer support. We also experienced some ongoing issues with their website shopping basket.
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Answer by bike-discount.de/en
Jun 26, 2023
Dear Customer, Thank you for your order and your review. We are pleased that you are happy to benefit from our excellent prices. I have checked your details: We are sorry that the delivery to your delivery country seems to have taken a little longer. Our customer service team has been in continuous contact with you. Your shipment had a long way to go and had to be transported by different means. As we have only very limited influence on the delivery route through our logistics partner, we kindly thank you for your patience and understanding. If we can still help you in any way, please do not hesitate to contact us at any time.
Jun 21, 2023
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Jun 21, 2023
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On time delivery and all items well packaged.
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Jun 21, 2023
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Jun 21, 2023
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Super experience!

My online shopping experience was nothing short of exceptional. The seamless website, secure payment process, efficient delivery, and high-quality products have left a lasting impression on me. I highly recommend this online store to anyone seeking a reliable, customer-centric, and delightful shopping experience. I look forward to shopping with them again in the future!
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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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Great fast shipping to the United States via DHL! I come to this shop when I need a Campagnolo group for a new build, and it’s always worth it.
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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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Selection, delivery time & price/quality.
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Jun 21, 2023
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Authentic store. Fast delivery
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Jun 21, 2023
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Great Service from Bike Discount

Bike Discount actual had the part in stock as advertised unlike so many other online shops. The part was dispatched within 24hrs of ordering, i received it within a few days and it was in perfect condition. Very happy with the service from Bike Discount and would highly recommend them.
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Jun 21, 2023
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