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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
Thank you for your order and for your feedback.
Is there anything else we can do for you? Please feel free to contact us at any time using our contact form.
4 days ago
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4 days ago
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4 days ago
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Best prices, wide selection and fast shipping
I'm being a loyal Bike-Discount client for more than a 10 years now. Through these years I had zero problems with my orders.
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4 days ago
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4 days ago
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4 days ago
Verified review
XT Brakes not brand new
Ordered a new pair of XT Brakes and one of them was not brand new (maybe a return). This was the first time this happened and I hope it won't happen again. I had to cut the hose (was too short for my bike) and fit brand new ones. Bike Discount covered the new hose but the labour and mineral oil was on me.
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Answer by bike-discount.de/en
4 days ago
Thank you for your order and review. We would like to apologize again for this error and the inconvenience it has caused you. I have checked your details: We are happy to have issued a refund for the faulty part. Please note that externally purchased materials must be approved by us before a refund can be issued. In many cases, we can send our customers replacement materials free of charge. We would like to thank you for understanding, and we will do everything we can to prevent this from happening again.
4 days ago
Verified review
Just perfect
Everything is presented very nice on the website and the article is as shown. Also delivery is fast and without any problems.