Review summary
Customers frequently praise the high quality and effectiveness of the products. Many reviews highlight the efficiency and speed of the ordering and delivery process. Customers appreciate friendly, helpful, and professional staff. Customer service is frequently mentioned, with most feedback positive but some pointing out issues with responsiveness. A notable number of customers report problems with delivery delays or courier services.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsBIOGENA Great Britain
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Centrally located - super friendly and helpful staff - amazing machines - and overall a very welcoming and professional experience. Also well priced and convenient quick sessions.
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Customer service and attention to detail by the team and Zakia
Reply from BIOGENA Great Britain
Thank you for your 5-star review! We’re delighted that you’re happy with the customer service, attention to detail and support provided by our team and Zakia. We’ll be sure to share your kind words with them.
Best regards,
Angelika from the BIOGENA team
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High quality supplements
Order arrived quickly and the products are of high quality.
Reply from BIOGENA Great Britain
Thank you for your positive review! We’re delighted to hear that your order arrived quickly and that you’re satisfied with the quality of our products. Thank you for your trust in BIOGENA.
Best regards,
Angelika from the BIOGENA team
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The supplements are amazing — some of the best I’ve ever tried.
I’m only disappointed with the delivery company (FedEx), as I’ve had major problems with them every single time.
It would be great if you could use other couriers to make the experience smoother and less stressful.
Reply from BIOGENA Great Britain
Thank you so much for your kind feedback!
We’re delighted to hear that you’re so happy with our supplements — your words mean a lot to us. We’re truly sorry, however, to learn about your repeated issues with FedEx. Reliable delivery is an essential part of the BIOGENA experience, and we’ve shared your feedback with our logistics team to help us improve and explore alternative courier options in the future.
Best regards, Angelika from the BIOGENA team
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Reply from BIOGENA Great Britain
Thank you very much for your lovely review. We’re delighted that we were able to win you over and that you’re satisfied.
Best regards, Angelika from the BIOGENA team
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Reply from BIOGENA Great Britain
Thank you very much for your review!
Best regards,
Angelika from the BIOGENA team
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🙏🙏🙏
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Fantastic company beautiful pure products excellent customer service
Thank you to all Biogena
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Reply from BIOGENA Great Britain
Thank you for your feedback! It’s great to hear that you’re completely satisfied with everything.
Best wishes, Angelika from the BIOGENA team
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Reply from BIOGENA Great Britain
Thank you very much for your review!
Best wishes, Angelika from the BIOGENA team
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Reply from BIOGENA Great Britain
Thank you so much for your 5-star rating!
Best wishes, Angelika from the BIOGENA team
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Reply from BIOGENA Great Britain
Thank you so much for your 5-star rating!
Best wishes, Angelika from the BIOGENA team
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Efficient Service
Efficient service ordering and delivering to the UK
Reply from BIOGENA Great Britain
Thank you very much for your 5-star review! We’re delighted that your order and delivery to the UK went so smoothly.
Best regards, Angelika from the BIOGENA team
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Very helpful staff
Reply from BIOGENA Great Britain
Thank you very much for your lovely feedback! We’re delighted that you’re so pleased with our helpful team.
Best regards,
Angelika from the BIOGENA team
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Great product
Reply from BIOGENA Great Britain
Thank you for your feedback! It’s great to hear that you’re happy with the product.
Best regards, Angelika from the BIOGENA team
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Reply from BIOGENA Great Britain
Thank you very much for your positive review!
Best regards,
Angelika from the BIOGENA team
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Reply from BIOGENA Great Britain
Thank you for your 5-star review!
Best regards,
Angelika from the BIOGENA team
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Evidence based product, quality assured, easy shopping and no surprise costs in shipping or delivery, tx you!
Evidence based product
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Reply from BIOGENA Great Britain
Thank you very much for your fantastic 5-star review! We’re delighted that our products and service have met with your approval.
Best regards,
Angelika from the BIOGENA team