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Top positive review
Feb 18, 2024
Verified review
I bought the White Strap with Red Accent for a Moonswatch (Mission to Mars)
Pro:
- quality Strap and comfortable
- very quick delivery
- the tool is quite useful (good quality)
Con:
- Red does not match the Mission to Mars-red (but that's still fine IMHO).
- It should be mentioned in the instructions that the Moonswatches scratch quite easily when mounting the strap (one should use tapes and/or extra care).
Over all pleasant experience, would recommend and/or buy again.
Delayed delivery for over 5 weeks. Tracking then claimed it was delivered, yet has not. Tracking now states returned to shipper.
No information provided at all from any party.
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Reviews for The Strap Brothers
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Feb 10, 2024
Verified review
fast delivery and quality product
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Answer by The Strap Brothers
Feb 12, 2024
Thank you for your positive feedback! We're delighted to hear that you're satisfied with the fast delivery and the quality of our product. If you have any further questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your strap! With kind regards, Team The Strap Brothers
Feb 2, 2024
Verified review
Quick delivery, great quality
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Answer by The Strap Brothers
Feb 3, 2024
Thank you very much for your review. So great to hear that you are happy with the delivery and the quality. Enjoy your strap! Team The Strap Brothers
Jan 25, 2024
Verified review
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Jan 21, 2024
Verified review
Love it.!
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Answer by The Strap Brothers
Jan 24, 2024
Thank you for your review! So great to hear that your love it! Enjoy your strap. With kind regards, Team The Strap Brothers
Jan 21, 2024
Verified review
Great purchase! Nice strap for my Jupiter moonswatch…
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Answer by The Strap Brothers
Jan 24, 2024
Thank you for the positive feedback! We're thrilled to hear that you had a great purchase experience and that you're enjoying the strap for your Jupiter Moonswatch. If you ever need anything else or have further questions, feel free to reach out. With kind regards, Team The Strap Brothers
Jan 21, 2024
Verified review
excellent - highly recommended - perfect fit for Swatch Omega
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Answer by The Strap Brothers
Jan 24, 2024
Thank you so much for your review. Enjoy your strap! With kind regards, Team The Strap Brothers
Jan 19, 2024
Verified review
Can’t fault the service, delivery to UK in 4 days. Straps are excellent as is the lug fit. Have passed on the website to my buddies.👍
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Answer by The Strap Brothers
Jan 24, 2024
Thank you for the fantastic review! We're very happy to hear that you are pleased with our service and that the delivery to the UK only took 4 days. We truly appreciate you passing on our website to your buddies. If you or your buddies have any more questions or need assistance in the future, feel free to reach out. We look forward to serving you and your friends again. With kind regards, Team The Strap Brothers
Jan 19, 2024
Verified review
Efficient Customer Service and Best Quality Straps!
I ordered the white and grey straps for my Moonswatches and the quality was really good. It came with the tools and they were easy to install.
Bianca was also very prompt and efficient in replying to my delivery and package queries. When she learned that my country was not on the list of delivery destinations, they added it. Best customer service.
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Answer by The Strap Brothers
Jan 24, 2024
Thank you so much for your kind words! We're thrilled to hear that you are satisfied with our customer service and the quality of our straps for your MoonSwatches. It's great to know that the installation process was smooth with the provided tools.
If you ever have more questions or if there's anything else we can assist you with, feel free to reach out. We look forward to serving you again in the future. Thank you for choosing us! With kind regards, Team The Strap Brothers
Jan 18, 2024
Verified review
Perfect
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Answer by The Strap Brothers
Jan 24, 2024
Thank you for your review! Enjoy your strap. With kind regards, Team The Strap Brothers
Jan 17, 2024
Verified review
Very good product. Easy installation.
I bought two straps and both are very good quality. Would recommend!
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Answer by The Strap Brothers
Jan 18, 2024
Thank you for your positive review! We're delighted to hear that you find our product very good with easy installation. Your recommendation means a lot to us! If there's anything else we can assist you with in the future, feel free to let us know. Have a great day! With kind regards, Team The Strap Brothers
Jan 16, 2024
Verified review
Very happy with the strap purchase top quality strap fits the watch perfectly and looks better than the original, and delivery was fast 💯 % thank you
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Answer by The Strap Brothers
Jan 18, 2024
Thank you so much for your positive feedback! We're delighted to hear that you are very happy with your strap purchase. If you ever have any further needs or questions, feel free to reach out. Thank you for choosing us! With kind regards, The Strap Brothers
Jan 11, 2024
Verified review
A brilliant product and personal touch
Great care and communication about delivery with the purchase. A hand written note inside to say we hope you enjoy your new strap was is a nice personal touch, something sadly now uncommon. They clearly care about customers and building a brand. I’ll buy again because of it.
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Answer by The Strap Brothers
Jan 15, 2024
Hi! Thank you so much for taking the time to share your experience! We're thrilled to hear that you appreciated the care and communication we put into your delivery. Your words about our commitment to customers and brand-building mean a lot to us. We look forward to serving you again in the future! Enjoy your strap. With kind regards, Team The Strap Brothers
Jan 11, 2024
Verified review
Fantastic service. Easy to order, easy to purchase. Great step by step updates regarding shipping. Ordered on the Monday and arrived Wednesday. Totally transforms the watch. Before and after pic.
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Answer by The Strap Brothers
Jan 15, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our service. The Sunshine Yellow Solid watch strap looks so awesome on your MoonSwatch. Enjoy your strap! With kind regards, Team The Strap Brothers
Jan 7, 2024
Verified review
I like it, my wife too
Perfect match, high quality, fast delivery… love it.
Mission to Venus is perfect with the pink strap. Thank you.
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Answer by The Strap Brothers
Jan 8, 2024
Thank you so much for the fantastic review! We're thrilled to hear that the pink strap is a perfect match for your Mission to Venus.
It's wonderful to know you love it and appreciate the high quality. Speedy delivery is our mission too!
If there's anything else you need, feel free to reach out. Enjoy your MoonSwatch look! With kind regards, The Strap Brothers
Jan 7, 2024
Verified review
First shipment got lost, I contacted strap brothers and they replaced the straps straight away I received them the next day! Straps are perfect, they came in lovely packaging very pleased.
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Answer by The Strap Brothers
Jan 8, 2024
Thank you for sharing your experience with us. It's fantastic to know that you received the replacement straps promptly and that you're pleased with them!
If there's anything else we can do for you, we're here and ready to assist. Enjoy your new straps! With kind regards, The Strap Brothers
Jan 7, 2024
Verified review
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Jan 6, 2024
Verified review
Arrived quickly and suits the moon swatch nicely (grey strap). Easy enough to fit with supplied tool though did manage to stab my finger with it… mainly through stupidity rather than any flaws in the tool!!
Clasp is slightly proud and does catch a little on pockets for example. But that may settle with wearing.
I’m fairly large of wrist and on hole 3. 2 is too loose and 4 cuts off the blood supply.
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Answer by The Strap Brothers
Jan 8, 2024
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that the grey strap suits your MoonSwatch nicely and that it arrived promptly.
Oops, sorry to hear about the finger-stabbing incident — it happens to the best of us, and we're relieved it was more of a "whoops" moment than a flaw in the tool.
Noted on the clasp being a bit proud; we appreciate you bringing it to our attention. Sometimes these things settle with a bit of wear, as you mentioned. We're glad to hear the sizing is working out, though! Finding that perfect fit can be a bit tricky, but we're here to make it as comfortable as possible for you.
Enjoy your MoonSwatch look, and if you ever need assistance or have more stories to share, feel free to reach out. With kind regards, The Strap Brothers
Jan 6, 2024
Verified review
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Answer by The Strap Brothers
Jan 8, 2024
Thank you for your review. Enjoy your strap! With kind regards, The Strap Brothers
Jan 5, 2024
Verified review
Excellent service. Nice packaging with the tools to change the straps. Nice touch with a handwriting note
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Answer by The Strap Brothers
Jan 8, 2024
Thank you very much for your review. We are delighted to hear that you enjoyed the experience of the packaging, tools, and our note. Enjoy your strap!
With kind regards, The Strap Brothers
Nov 7, 2023
Verified review
Excellent Service!
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Answer by The Strap Brothers
Nov 8, 2023
Thank you very much for your five-star review. Great to hear that you are happy with our service. Enjoy your strap! With kind regards, The Strap Brother
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