Review summary
Customers consistently praise the high quality, purity, and efficacy of the products, often noting improvements in health and well-being. The ordering process is described as easy, smooth, and user-friendly, with clear website navigation and helpful information. Fast and reliable delivery is frequently highlighted, and customer service receives high marks for friendliness, responsiveness, and competence. Customers also appreciate the extensive and thoughtfully composed product selection, transparent ingredient lists, and the trustworthiness of product composition and purity. Many customers were introduced to the products through recommendations from healthcare professionals, leading to strong trust and continued usage. Some customers experienced occasional shipping delays or inconsistent delivery times. While many find the price justified by the quality, there are requests for more discounts, bulk deals, or overall lower prices. A few customers mention rare issues with how specific customer service requests are handled, and some would like to see more options for special dietary needs such as vegan products or solutions for sensitivities.
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How Trusted Shops prevents fake reviewsReviewsFormMed.com
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Take the products from formed now...
I have been taking the products from formed for 25 years now... I have great trust in them... I haven't been sick since then... my immune system is top-notch... and I think it's good that research continues, with innovations and improvements coming... that gives the end consumer a secure feeling...
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Reply from FormMed HealthCare GmbH
Feedback like this is the best confirmation for us - thank you very much for it and for your long-standing trust! We are very happy that you are always satisfied with our micronutrient supplements. Your FormMed team wishes you the best of health!
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Order and delivery without issues, but then...
Order and delivery without issues. However, the delivery was made without an invoice. Inquiry about the invoice led to the information that invoices are now only sent by email. I was not informed of this. I had changed my email address in the meantime. Despite a phone call, I did not receive an invoice at my new email address but weeks later received a third reminder (without having received a first or second notice) with a hefty late fee and a payment deadline that had already passed upon receiving the letter. As a long-time customer, I would have expected a different approach.
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Reply from FormMed HealthCare GmbH
Thank you very much for your feedback. We are very sorry that the issues described occurred in this case. This process certainly does not meet our expectations, and we regret even more that you, as a long-time FormMed customer, experienced otherwise this time. We sincerely apologize for the inconvenience caused. We have already contacted you personally and clarified the matter: you will receive a copy of the invoice, and the reminder and late fee are void. Your FormMed team wishes you good health!
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Very satisfied
Immediately usable discount, fast delivery and, as far as I can judge, very good quality of the products and also with sufficient durability.
If one needs/wants to order several products, it would be nice to continue receiving a discount and not just as a new customer. Many thanks.
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Appreciation and accommodation matter👍
Due to the upcoming expiration of the items I recently sent, a very customer-friendly and accommodating solution was found after describing the situation. This reflects an appreciative handling of the customer. Thank you very much.
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Reply from FormMed HealthCare GmbH
We are thankful for the completely positive feedback, which we are very happy about. Best health wishes from your FormMed team!
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To conclude, the offer to insure the shipping is misleading, to my knowledge, you as the sender are responsible for proper delivery. Additionally, it would be a nice option if, when ordering several different items, you receive a notice of which share ingredients and provide little added value, and instead are suggested an alternative product.
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I have been a customer for quite a while. In my last order, which I increased due to the discount, the 'invoice' term no longer worked.\nFrom the order, it was clear that these were the same products.\nWith the new payment method, I experienced a cash flow issue, although I transferred the money immediately.\nUnfortunate situation...
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Multivitamin for dental implants and bones recommended by the dentist. Thanks to the vitamins, I have no problems with my teeth. Good care
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Reply from FormMed HealthCare GmbH
Thank you very much for the excellent feedback. We are very pleased with your satisfaction. Wishing you the best health. Best regards, your FormMed Team!
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Check, check, check!
I have generally always been very satisfied with FormMed and the products. Now, for the first time, a product was missing from the delivery, although it was listed on the invoice.
I suspect the current heat was the reason!
Otherwise, I would have given FormMed, as always, 5 stars!
With kind regards
Gerlinde Richter
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Reply from FormMed HealthCare GmbH
Thank you very much for your review and your loyalty to FormMed. We sincerely apologize that in your last delivery a preparation was missing that was listed on the invoice. Such mistakes should not happen, and we understand that it is annoying, even if we usually take great care to ensure a complete and correct delivery. We have already sent the missing preparation, it should reach you shortly.
We are pleased that you are otherwise satisfied with us and hope that we can continue to justify this trust. Wishing you the best of health, your FormMed team!
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The ordering process runs smoothly and without complications, as the website is clearly structured. The shipping is very fast. The products do not contain unnecessary and harmful additives. Therefore, our level of satisfaction is high.
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Very good experiences, but costly
We as a family have had very good experiences with your products. The only drawback is the high costs, which I do not doubt due to the excellent quality, but we do keep hitting our financial limits and sometimes resort to other (good) providers for certain products.
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When it works... it convinces!
The program is designed so that everything can be easily found... the advertising received is informative and welcome... the products speak for themselves... very good!... whenever my body is out of balance due to my unhealthy lifestyle, their products help me best...
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Reply from FormMed HealthCare GmbH
It doesn't get any better, thank you very much for this excellent review! Feedback like this is the best confirmation for us, we are very pleased with your satisfaction. Your FormMed Team wishes you the best of health!
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I'm excited
The protein powder is quick and easy to prepare. I often add an unsweetened espresso or some fruit, depending on the type of shake. It satisfies well, whether in yogurt, quark, or milk, and I also like it with almond milk.
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Good effect - with Cardio-in-form - I feel more comfortable in the chest - near the heart - also with folic acid in B-12 form - which is supposed to be good for the heart - folic acid is also found in strawberries.
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Always fast delivery
Since I've been taking various vitamins from Form med, I feel much better. I also have the collagen from Form med and my skin really improved within a week. Simply great.
Orders always arrive on time.
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Reply from FormMed HealthCare GmbH
Feedback like this is the greatest confirmation for us – thank you very much! We are very pleased that you are satisfied with the quality of our micronutrient preparations. Your FormMed team wishes you the best of health!
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The order was easy to place, discount was not granted
The order was easy to place and the delivery was timely. I found it negative that it was shown online that after registering, you receive a permanent discount of 10 percent. Unfortunately, that was not the case for me (very). What a shame!
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Reply from FormMed HealthCare GmbH
Thank you very much for your positive review and the five stars, we are very pleased. \nYou may be referring to the 10% discount we offer for signing up for our FormMed Select benefits program. This discount is one-time and not associated with registration as a FormMed customer. However, the free shipping is permanent, from which you benefit by signing up for FormMed Select. For any questions, our customer service is happy to assist you at Info@FormMed.de. Wishing you the best health, your FormMed Team!
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Form med is highly recommended!
I have already purchased several different products multiple times. They are all very good. And for me, it is very important that they are all particularly well tolerated. Delivery is always fast and reliable.
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Reply from FormMed HealthCare GmbH
Thank you very much for this outstanding review and recommendation, which makes us very happy. We will do everything to ensure that you remain satisfied with us in the future. Your FormMed Team wishes you the best health!
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Very satisfied, but a wish for improvement for Vitamin C bas.-org.
I like your products, and I also find the price-performance ratio good. I would have liked to buy the delayed-release Vitamin C from you, but unfortunately, it contains substances that I do not want to consume, such as talcum or sugar. That would be something you could improve. Thanks!
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Reply from FormMed HealthCare GmbH
Thank you very much for your positive feedback – we are very pleased with your satisfaction! And thank you for your suggestion. The ingredients you mentioned in C-form® 500 retard+ fulfill an important function: they contribute to the protective coating of the pellets, which enables the delayed-release effect. Unfortunately, they cannot be replaced according to the current state without affecting the effectiveness – but we share your demand for maximum purity and are closely monitoring developments in this area. Wishing you the best of health, your FormMed Team!
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Very satisfied
High quality, fast delivery!
Perhaps a smaller fabric shipping bag (?) could be used when only one can is delivered.
That bag was the same size for an order of one as for three cans. I see an opportunity for savings here.
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With these products I have a very good feeling, as they were recommended by my doctor. The ordering and delivery process is quick and smooth. I'm sticking with it. Sometimes I wish for a discount code in the box...
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I have been a reliable customer for many years, who has been able to order on account without any issues until now. For the last order (under 500 €), it was only possible to order on 'prepayment'. I transferred the invoice directly the next day; the goods were then sent 7 days later and until delivery, it took another 4 days. It simply took far too long; it used to take 2-3 days from ordering to delivery. Disappointing!
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Reply from FormMed HealthCare GmbH
Thank you very much for your review and especially for your long-standing loyalty as a customer. We are sorry that the delivery this time was not to your satisfaction – first, the relatively long processing time for your transfer, then the actual transport also took more time than usual. Altogether, as you write, far too long, and we can well understand your disappointment. Please excuse the inconvenience. Your note on the change from invoicing to prepayment is important for us, we will clarify this. For future orders, we want to offer you a smooth process again. Best of health wishes your FormMed team!
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Contact
- +49697680569822
- formmed.com
- info@formmed.de
- Frankfurt/Main, DEU
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