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Casa39.com
Reviews:

44 reviews in the last 12 months173 total reviews  

4.91
Excellent

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Top positive review

Aug 22, 2023
 Verified review
Service client à l’écoute et très efficace. Livraison rapide et soignée, un peu angoissée au départ de commander en d’Italie mais finalement ravie de l’avoir fait!! Je recommande.

Top negative review

Jan 25, 2023
 Verified review
Slow despatch of goods, poor communication. Will not use again.
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Reviews for Casa39.com

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Jan 25, 2023
 Verified review
Slow despatch of goods, poor communication. Will not use again.
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Answer by Casa39.com
Feb 10, 2023
Gentile Cliente, We are sorry to read about your disappointment with your delivery. In relation to the timing, your order has been placed and shipped in correspondence with some Bank Holidays in Italy and with Christmas time; as per our prompt communication, this could lead to some little overall delay in transportation that goes beyond our control for obvious reasons. We have always given you such information in advance and we believe that we gave you any available updates on the status of your delivery with frequency, putting you also in direct contact with the local correspondent of the courier for planning the delivery according also to your needs; this is demonstrated also by several loops of email.