Review summary
Customers frequently praise the fast shipping and highlight the excellent quality of the products, especially the indoor airplanes. Many also appreciate when items are available in stock, and some find the prices to be fair or competitive. However, some customers experience delays or long waiting times for shipping, and stock issues are a recurring frustration due to frequent out-of-stock situations. Customer service receives mixed reviews, with several reporting lack of response to inquiries or issues. Additionally, some find the products expensive, and there is a noted need for clearer technical documentation and better access to information about orders and products.
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All planes were in stock unlike the uk where nothing is available. Great information in deciding which plane to buy although technical information differed slightly depending what part of the information for a particular plane you read. Shipping and payment very easy to complete. Registration simple and straightforward however had another look at the web site but cannot get in. Tried to use forgotten password but still not had a response. Other wise brilliant products
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I love your models. So far I have had 3 versions of Edge: V3 , superlite and XL, Revolto, Synergy , Camel, Crack Yak XL.Size XL is awesome to me - I've learned so much thanks to them ! But synergy is also outstanding even outdoor! Now I assemble Ares.
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Excellent service, after a short episode where my payment was not identified as connected to my order
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Fast shipment.
Fast with sending manuel and bill of sale.
And order was complete.
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Bestellung sehr einfach, bezahlt und geliefert.
Sehr zufrieden
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Everything smooth, order processed very quick, shipment fast and all as expected! It’s great to have a European company in this hobby
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Fair price and super fast delivery.
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Pełny profesjonalizm
Pełny profesjonalizm!
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包装がしっかりしていて、敏速に対応してくれた。
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Received two well-packaged plane kits. Only had to pay Can Tax and $10 processing fee. No duty.
Nicely done.
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Really excellent quality indoor airplanes.
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Expresowa wysyłka i dość dobrze paczka zabezpieczona na czas podróży :)