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Review summary
Customers frequently praise the quick and prompt delivery. The majority are highly satisfied with the quality, durability, and design of the models and products received. Safe, secure, and careful packaging is consistently commended, ensuring products arrive undamaged. Customer service is generally described as excellent, helpful, and friendly. Additionally, customers find the website easy to use and informative, and they value the clear and easy-to-follow assembly instructions provided with the products. A couple of customers express dissatisfaction with slower shipments. Some also mention minor access or response issues with the website, and a few note problems with website responses when reaching out to customer service.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsrc-factory.eu
(10)
(5)
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(15)
(199)
Verified
Excellent products and outstanding customer service
I am extremely satisfied with my experience with RC Factory. Their aircraft are of outstanding quality, lightweight, durable, and a pleasure to fly.
What impressed me the most was the customer support. Communication was fast, friendly, and highly professional. They genuinely care about their customers and always strive to find the best solution.
RC Factory produces some of the best EPP aircraft available today, and I can wholeheartedly recommend them to anyone interested in RC flying, from beginners to advanced pilots.
Thank you to the entire RC Factory team for your great work and dedication!
Verified
Very pleased with model
These models are all they claim to be, fantastic flyers, as near unbreakable as a model plane can be...I already have several of them. Even in the worst crash easy to repair.
Very prompt dispatch, extremely well packaged for its journey to me across Europe.
Took 8 days to get to me in the UK.
Verified
The best choice of ultra light RC planes. The assembly process is well described ans easy to performed. This is not my first RC factory plane ans still enthousiaste. The box used for the shipment is safe and strong enough to deliver in France without damage to the product.
Verified
Super easy to order. Very good description of what is needed additional and support. I love step to step manuals. They are easy to understand and follow. I have order 3 planes and the first two are working like a charm :)
Verified
Ahoj!
The package was delivered very quickly. The contents were exactly as ordered. But I have not tested the timer yet.
I'm glad that someone still supplies accessories for control line flying models.
I wish your company all the best.
S modelářským pozdravem
Marian Orawski
Verified
Perfect delivery
The website is great and made me confident to buy my new plane at RC Factory. The delivery was fast. The quality is here. My only slight regret is that I asked a question on the website to help me choose my plane but got no answer.
Verified
Needed a new RC Factory Zorro
UK agent could not supply the Zorro, so I ordered direct from RC Factory.
Package arrived within 6 days, it was very well packed and was received without damage.
Very pleased with the service from RC Factory
Verified
Je confirme 5 étoiles, pour le rookie reçu très rapidement et avec 2 accessoires, que j'ai commandés en supplément et NON facturés.
Merci beaucoup de France. Claude.
Verified
Fast shipment and all complete.
My 3erd plane fom this compagnie and me and my sons have over 8 in total.
We love rc factory.
Verified
delivery speed and pack conformity.
3 days delivery at my door in Romania. Pack was in perfect shape. Waiting to assembling the model for more feedback.
Verified
I love the models
The service is excellent
The shipping is fuss free and very prompt
Selection of models and accessories is exceptional
Pricing is goo too
Highly recommend RC factory
Verified
All perfect
Very fast delivery.....nice and good shipment packaging...all GREAT !!
Verified
Un avión fantastico!
El crack yak mini ha sido mi primer kit de avion de RC, mi primer avión que tengo que montar, y ha sido una experiencia muy agradable! Y el avión vuela muy bien!
Verified
product on stock and excellent customer service
product on stock, very competitive price and excellent Customer service made this shopping experience just perfect
Verified
Excellent product in all areas.
Safe and good delivery in terms time and reliability.
I'm confident to buy again in the future.
Verified
Produits conformes et livraison dans les délais. Merci pour votre efficacité.
Verified
Skúsenosti výborne,vždy sa dá dohodnúť a sú ústretový,nemajú chybu.
Verified
Very good service and the models are top shelf
Verified
Goed produkt maar zwaarte punt met bij geleverde accu is zonder lood 30 gram niet goed
Verified
The delivery speed and the quality of packaging.
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Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +420775915436
- www.rc-factory.eu
- info@rc-factory.cz
- PRAHA-LETŇANY, CZE
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