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Review summary
Customers consistently praise the exceptional quality and effectiveness of the products, often noting visible results and satisfaction. The aroma and scent are described as delightful and relaxing, contributing significantly to positive experiences. Many customers appreciate the elegant packaging and presentation, as well as the fast and reliable shipping. Receiving samples and gifts with orders is also a highlight for many. Some customers express concerns about shipping delays or wish for even faster delivery. There are also occasional frustrations regarding lack of response or communication difficulties with customer service. While the high price of the products is a concern for several customers, with some questioning affordability and value, many still feel that the quality justifies the investment. Additionally, a few customers would prefer larger or more varied sample options.
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How Trusted Shops prevents fake reviewsReviewsalqvimia.com/en_es
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EXCEPTIONAL QUALITY
Extremely fast shipping and unmatched product quality. I do miss, perhaps, the occasional discount coupon for purchases, considering it is a high-priced brand. At home, we have been regular customers of this brand for several years. We have found websites that sell this brand at a cheaper price. Still, we continue to buy from the official website to be 100% sure we are purchasing the original product. They could also add more products to Alqvimia Universe and restock the sold-out ones.
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The product presentation: the box, the wrapping, the catalog, the geranium oil sample (that tiny dropper bottle), the sample box). The products: I love the bust oil, the firming one has an ingredient I don't like, but I'll use it anyway. And one thing that happened to me is that I wasn't able to use the 15% discount for my first online purchase, and I lost the discount. I wanted to ask if it's possible to recover it. I've been using Alquimia products for many years (more than 20) and I'm loyal to the brand. Congratulations
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Ida
Dear Alqvimia team,
As I mentioned before, I first started using Alqvimia about 30 years ago and was even one of your retailers in the Netherlands at the time. I’ve always continued to appreciate and recommend your products, and this year I decided to start using them regularly again myself.
My only “problem” is that I’m far too generous when applying them 😉 and with such wonderful, but of course not inexpensive, products, that can add up quickly. Perhaps you could share a few more practical tips about how much you actually need to use. For example, with the Reina de Egipto body oil, I imagine you need much less when applying it to damp or wet skin — but does the oil still absorb properly that way?
From a commercial point of view, “use less of our products” may not be your best advice 😂, but as a loyal fan, I would genuinely appreciate tips like these.
Warm regards,
Ida
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You should improve customer service
Everything was very good. The packaging, delivery. I appreciate the gifts. Alqvimia has been my choice for a while now, even when you were at the Hotel Ritz Madrid Mandarin Oriental with The Beauty Concept Spa & Beauty products.
What has disappointed me on this occasion is that you ignored two of my messages (via the website/platform) for hours during the purchase process. I do not understand it. I suppose someone made the wrong decision to focus only on the fact that the purchase and order were already paid and settled, estimating that responding was unnecessary - mistake. I find it unprofessional. Even so, I will continue to consider trusting your products because the quality is good, although I repeat customer service is quite improvable.
Looking forward to your comments.
Sincerely,
Don Walter Jesus Talledo Campos.
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Very good products with pleasant textures and aromas
As always, everything has arrived on time and perfectly packaged.
I love all the products I have used so far. I will keep trying more.
I really like Alqvimia products for their texture and aroma, in addition to leaving my body skin soft and my face luminous, hydrated, and elastic.
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The Quality of Your Body Oils
The quality of your body oils is exceptional, and their sensory dimension creates a unique experience of well-being. I greatly appreciate the care you put into product presentation and packaging of shipments, as well as the speed with which orders arrive.
On a less positive note, I consider that prices have increased considerably in recent years and are no longer truly accessible. I am concerned that your good work may be mistaken for exclusivity and luxury, and that Alqvimia may end up straying from the values that make it so special. I hope you do not fall into the temptation of becoming an elitist brand catering only to a few.
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I Love Alqvimia
I have been using the Egyptian Queen oil for years. I love Alqvimia, their products, and their production method, and it's also a Spanish brand. The orders I've made online always arrive super fast and great, with the added detail that they include samples.
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My Perfect Moment.
I am a fan of body oils, and the latest acquisition of geranium essence has delighted me.
In the details you give, you could offer more variety, so we can try more things and be encouraged to buy more. Thank you.
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Good experience
Easy navigation on the website and the products have the information to understand their purpose, usage and ingredients.
The shopping was fast and the products arrived well accomodated.
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The products are of very good quality compared to other well-known brands too. You can see the results on well-cared-for skin, but the feeling of how you feel when using them is incredible. What could have more vegetable oils or at least add the ones they removed. Without a doubt, it is a brand I always talk about when asked what I use to take care of myself.
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Incredible Quality
The products from Alqvimia are of incredible quality. I love the Queen of Egypt line, and this last time I bought facial cleansing products and the rose water toner. I've been trying them for several days and I love how they leave the skin, clean, fresh, and radiant.
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Essential and Body Oils that Relax
I was recommended these products because I have been experiencing anxiety attacks for a while. I was told to try essential oils and body oils, and it has truly been a revelation. I will continue trying new products from the website.
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The Highest Quality
The highest quality, the simple yet effective composition, and the delicate aroma of the products I choose to purchase.
Continuing to opt out of using plastic and ingredients of synthetic or petrochemical origin, or those resulting from complex chemical processes that produce toxic waste harmful to Mother Earth.
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Rejuvenate facial cream
The Rejuvenate facial cream that I have purchased has surprised me quite a bit and has given me a very good impression, it adapts perfectly to my skin and has a very pleasant smell. Thank you
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I liked the products, order packaging, and gifts for a certain amount of purchase. I don't like that the shipping takes a long time to reach the recipient. For this cost of products, it should be 24-48h instead of 5 days. Prices are increasingly expensive, becoming inaccessible without the 30% promo week.
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I like the feeling it leaves on the skin and its aroma.
You could improve by making the oil's scent last longer on the skin.
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Good Afternoon
Good afternoon,
one of the 30ml bottles, the oil for children, had a defective cap (I haven't been able to open it).
The other products are very good.
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I really love their oils...
I really love their body oils and serums because of how well they are absorbed, the sense of well-being and the juicy, rejuvenated skin they leave me with (both on my face and body), and how special, seductive, and attractive I feel after applying them. Sometimes I try other brands but, in the end, I return to Alquimia products because no other brand gives me anything even remotely similar.
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Highly recommended
Works great. The order arrived super fast and they resolve issues in no time. Alquimia products are wonderful.
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10
I HAVE ALWAYS LIKED ALCHEMY AND EVEN THOUGH I HAVEN'T USED THEIR PRODUCTS FOR A WHILE, I AM VERY HAPPY WITH EVERYTHING I AM USING.
IT IS TRUE THAT DEPENDING ON THE TIME OF YEAR AND WHEN YOU WANT TO USE IT, IT IS MORE APPROPRIATE OR NOT.
THANK YOU
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for alqvimia.com/en_es
4.94
Excellent87 reviews
since Aug 28, 2020
Contact
- +34972287003
- alqvimia.com/en_es
- soporte@alqvimia.com
- Tortella - Girona, ESP
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