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Top positive review
Apr 29, 2024
Verified review
Hi🙋♀️,
I was very happy with my first order.
I would like to try more of the products that I don't know yet.
You could perhaps offer smaller trial packs for this.
I would be really happy about some small sample packs that don't cost that much.
Thank you
The parcel showed that there was a "leak" (that there is something wrong inside), BUT there were absolutely NO dents on the parcel outside. It is not the courier's fault, but the shipping department of Koro should have wrapped the items accordingly. I hope they will make them aware of this. I'm sorry to say, though, that I'm truly disappointed about this order.
I have written a "complaint" to explain, but it was not possible to submit the form. The website did not respond correctly. So I decided to write a complaint / bad review here.
Koro has just lost a customer. Best wishes for the future, and I do hope you will get this sorted with the shipping department!
I'm glad that I came across the store quite by accident while looking for MCT oil 😀 and I already know where I'll be shopping. Fast and well-secured shipment, the product works and I highly recommend it.
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Mar 26, 2024
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Very speedy delivery, arrived in perfect condition.
Very speedy delivery, items well packaged and arrived in perfect condition. Delighted with the service and range available.
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Mar 26, 2024
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Mar 21, 2024
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Mar 21, 2024
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Mar 21, 2024
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Mar 20, 2024
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Mar 20, 2024
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Selling products they don’t have in stock
Once again items listed as „in stock“ are not available. Koro refunds only when opening case with Paypal. No answer to any email.
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Answer by koro-shop.ie
Mar 20, 2024
Hi there, we are very sorry for the technical issue you experienced. Please always use the Help Centre on www.koro.ie to contact customer support. Thank you, your KoRo Team.
Mar 2, 2024
Verified review
1 out of 3 orders my items arrive damaged. Usually good quality. Perhaps more effort required in packaging items
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Answer by koro-shop.ie
Mar 18, 2024
Hi there, thank you for your feedback! Please contact our customer support team and we will be able to send a replacement or a refund for you.
Thanks, your KoRo Team
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