koro-shop.ieReviews:
126 reviews in the last 12 months159 total reviews
Excellent
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Most relevant positive review
Jun 5, 2024
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I absolutely love their dates! Sometimes it happens that there are a few rotten ones but their fast delivery and customer care make up for the few rotten dates ;) I wish there were less plastic packaging. Also, there are often the same products out of stock and I find the nut butters quiet pricey compared to other brands. Overall, they are great quality products.
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Most relevant negative review
May 8, 2024
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The parcel showed that there was a "leak" (that there is something wrong inside), BUT there were absolutely NO dents on the parcel outside. It is not the courier's fault, but the shipping department of Koro should have wrapped the items accordingly. I hope they will make them aware of this. I'm sorry to say, though, that I'm truly disappointed about this order.
I have written a "complaint" to explain, but it was not possible to submit the form. The website did not respond correctly. So I decided to write a complaint / bad review here.
Koro has just lost a customer. Best wishes for the future, and I do hope you will get this sorted with the shipping department!
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Reviews for koro-shop.ie
Mar 21, 2024
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Mar 20, 2024
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Mar 20, 2024
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Selling products they don’t have in stock
Once again items listed as „in stock“ are not available. Koro refunds only when opening case with Paypal. No answer to any email.
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Answer by koro-shop.ie
Mar 20, 2024
Hi there, we are very sorry for the technical issue you experienced. Please always use the Help Centre on www.koro.ie to contact customer support. Thank you, your KoRo Team.
Mar 2, 2024
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1 out of 3 orders my items arrive damaged. Usually good quality. Perhaps more effort required in packaging items
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Answer by koro-shop.ie
Mar 18, 2024
Hi there, thank you for your feedback! Please contact our customer support team and we will be able to send a replacement or a refund for you.
Thanks, your KoRo Team
Mar 2, 2024
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Everything
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Feb 27, 2024
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Very nice !
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Feb 26, 2024
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Fast delivery
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Feb 23, 2024
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Great selection of organic and natural food
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Feb 23, 2024
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Feb 22, 2024
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Feb 15, 2024
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Feb 15, 2024
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Quality of product I ordering
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Feb 14, 2024
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Feb 11, 2024
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Feb 2, 2024
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2 of my products were open and had spilt all over tge package.
I contacted Koro and got no response very poor service
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Answer by koro-shop.ie
Feb 14, 2024
Hi, thank you for your feedback and I apologise for the condition that your products arrived in. Please get in touch with our customer support team and they will happily help you. You can contact them here: support@koro.ie
Thanks and best wishes,
your KoRo Team
Jan 31, 2024
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Available range and speed of delivery
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Jan 31, 2024
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Nice!
Easy, fast delivery. Good quality.
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Jan 30, 2024
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Jan 28, 2024
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Great service!
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Jan 25, 2024
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Everything amazing
Everything , the smell of the package when opened was scrumptious. Nuts , blueberries, mulberries , all the smells were amazing . The quality and flavours were just perfect . Thank you
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