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koro-shop.ie
Reviews:

122 reviews in the last 12 months127 total reviews  

4.63
Excellent

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Most relevant positive review

Jun 5, 2024
 Verified review
I absolutely love their dates! Sometimes it happens that there are a few rotten ones but their fast delivery and customer care make up for the few rotten dates ;) I wish there were less plastic packaging. Also, there are often the same products out of stock and I find the nut butters quiet pricey compared to other brands. Overall, they are great quality products.

Most relevant negative review

May 8, 2024
 Verified review
The parcel showed that there was a "leak" (that there is something wrong inside), BUT there were absolutely NO dents on the parcel outside. It is not the courier's fault, but the shipping department of Koro should have wrapped the items accordingly. I hope they will make them aware of this. I'm sorry to say, though, that I'm truly disappointed about this order. I have written a "complaint" to explain, but it was not possible to submit the form. The website did not respond correctly. So I decided to write a complaint / bad review here. Koro has just lost a customer. Best wishes for the future, and I do hope you will get this sorted with the shipping department!
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Reviews for koro-shop.ie

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Latest first
Oct 4, 2023
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Sep 24, 2023
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All Perfect product and servize
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Sep 21, 2023
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Sep 18, 2023
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excellent service
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Sep 15, 2023
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Good price for buying bulk. Fast delivery time from Germany.
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Sep 14, 2023
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Great selection at a very reasonable price.
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Sep 13, 2023
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Shipping was very fast and the product as described.
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Sep 8, 2023
 Verified review
All products are brilliant 👏
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Sep 5, 2023
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Great products. Fair prices. Delivery is slow.
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Sep 2, 2023
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Good products
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Aug 25, 2023
 Verified review
I didn't receive the correct package and haven't gotten a response from the company yet to acknowledge that or if my original order will be sent.
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Answer by koro-shop.ie
Jun 4, 2024
Hi there, we are very sorry for the issue you experienced. Please always use the Help Centre on www.koro.ie to contact customer support. Thank you, your KoRo Team.
Aug 22, 2023
 Verified review
The order was delivered in a week, not too fast in my opinion, but not too long. I got everything I ordered, the packaging is OK.
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Answer by koro-shop.ie
Jun 4, 2024
Hello, thank you for the feedback. Sharing your experience helps us to constantly improve our service. Thank you, your KoRo Team.
Aug 21, 2023
 Verified review
Very reliable service, good quality products . Very efficient delivery, I'm in Ireland and normally have delivery I about 3 days.
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Aug 19, 2023
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Easy transaction and quick delivery plus true discripsion
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Aug 18, 2023
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Highly recommend, good variety of products and good prices.
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Aug 16, 2023
 Verified review
The package appears to have disappeared. DHL has no record of it.
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Answer by koro-shop.ie
Jun 4, 2024
Hi there, we are very sorry for the issue you experienced. Please always use the Help Centre on www.koro.ie to contact customer support. Thank you, your KoRo Team.
Aug 15, 2023
 Verified review
The delivery is always great and fast
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Aug 13, 2023
 Verified review
Dažnai apsiperka šitoje parduotuveje . Man patinka viskas ką pirkau.
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Jul 30, 2023
 Verified review

Service does not adequate reflect price or quality of goods

Was far better in the past, vast majority of items out of stock, product handling by courier is poor... items in last 3 shipments have arrived damaged. Overpriced for quality of goods recieved and service provided.
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Answer by koro-shop.ie
Jun 4, 2024
Hi there, we are very sorry for the issue you experienced. Please always use the Help Centre on www.koro.ie to contact customer support. Thank you, your KoRo Team.
Jul 28, 2023
 Verified review
Very nice, thanks.
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