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Jun 5, 2024
Verified review
I absolutely love their dates! Sometimes it happens that there are a few rotten ones but their fast delivery and customer care make up for the few rotten dates ;) I wish there were less plastic packaging. Also, there are often the same products out of stock and I find the nut butters quiet pricey compared to other brands. Overall, they are great quality products.
The parcel showed that there was a "leak" (that there is something wrong inside), BUT there were absolutely NO dents on the parcel outside. It is not the courier's fault, but the shipping department of Koro should have wrapped the items accordingly. I hope they will make them aware of this. I'm sorry to say, though, that I'm truly disappointed about this order.
I have written a "complaint" to explain, but it was not possible to submit the form. The website did not respond correctly. So I decided to write a complaint / bad review here.
Koro has just lost a customer. Best wishes for the future, and I do hope you will get this sorted with the shipping department!
Items ordered were delivered quickly and were well packaged. I haven't tried everything yet, except tha apple pieces which are truly delicious.
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Jan 10, 2024
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Customer service is excellent
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Dec 22, 2023
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Excellent product and service
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Dec 21, 2023
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Packaging disintegrated in transit. The local delivery staff did a wonderful job keeping it all togehter.
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Answer by koro-shop.ie
Jun 4, 2024
Hello, thank you for the feedback. We are very sorry for any inconveniences, sharing your experience helps us to constantly improve our service.
Thank you, your KoRo Team.
Dec 21, 2023
Verified review
Kept fully informed and prompt shipping. The packing of goods was also excellent
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Dec 13, 2023
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I like the great choice of products mostly in good prices. As to improvements: some products' descriptions were in German only.
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Dec 13, 2023
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I'm happy with everything 😌
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Dec 5, 2023
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Dec 1, 2023
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Nov 30, 2023
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They have lots of vegan options and they have big bags for the products so that you can use it for a long time. They only thing is that often things are out of stock, so maybe they could have a bigger production
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Answer by koro-shop.ie
Jun 4, 2024
Hello, thank you for the feedback. We are very sorry for any inconveniences, sharing your experience helps us to constantly improve our service.
Thank you, your KoRo Team.
Nov 27, 2023
Verified review
Delivery was spot on, everything was carefully wrapped up like I asked due to it be on along travel