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Top positive review
10 days ago
Verified review
Hi🙋♀️,
I was very happy with my first order.
I would like to try more of the products that I don't know yet.
You could perhaps offer smaller trial packs for this.
I would be really happy about some small sample packs that don't cost that much.
Thank you
You have healthy products and the juices are good. Your shipping process and logistic is slow and need to improve. For my current order I received an email on 28 April that my order was shipped. The tracking showed the courier only received the order on the 2nd of May. Wrong information disappoints a customer. Shipping items faster if it means a customer paying for it should be an option. This is my 3rd order. In my first order an item was received damaged.
You have healthy products and the juices are good. Your shipping process and logistic is slow and need to improve. For my current order I received an email on 28 April that my order was shipped. The tracking showed the courier only received the order on the 2nd of May. Wrong information disappoints a customer. Shipping items faster if it means a customer paying for it should be an option. This is my 3rd order. In my first order an item was received damaged.
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Mar 20, 2024
Verified review
Selling products they don’t have in stock
Once again items listed as „in stock“ are not available. Koro refunds only when opening case with Paypal. No answer to any email.
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Answer by koro-shop.ie
Mar 20, 2024
Hi there, we are very sorry for the technical issue you experienced. Please always use the Help Centre on www.koro.ie to contact customer support. Thank you, your KoRo Team.
Mar 2, 2024
Verified review
1 out of 3 orders my items arrive damaged. Usually good quality. Perhaps more effort required in packaging items
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Answer by koro-shop.ie
Mar 18, 2024
Hi there, thank you for your feedback! Please contact our customer support team and we will be able to send a replacement or a refund for you.
Thanks, your KoRo Team
Feb 2, 2024
Verified review
2 of my products were open and had spilt all over tge package.
I contacted Koro and got no response very poor service
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Answer by koro-shop.ie
Feb 14, 2024
Hi, thank you for your feedback and I apologise for the condition that your products arrived in. Please get in touch with our customer support team and they will happily help you. You can contact them here: support@koro.ie
Thanks and best wishes,
your KoRo Team
Jan 18, 2024
Verified review
I have not received my order yet and i dont have a tracking numbet
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Jul 30, 2023
Verified review
Service does not adequate reflect price or quality of goods
Was far better in the past, vast majority of items out of stock, product handling by courier is poor... items in last 3 shipments have arrived damaged. Overpriced for quality of goods recieved and service provided.
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Aug 25, 2023
Verified review
I didn't receive the correct package and haven't gotten a response from the company yet to acknowledge that or if my original order will be sent.
Your website will not let me by off your German website as everything is more expensive on the Irish site but I'm getting emails in German
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Answer by koro-shop.ie
Nov 29, 2023
Hi there, thank you for your feedback! Please can you contact our customer service team about this? We will be able to check this for you.
Oct 22, 2023
Verified review
Did not receive my parcel after 10 days and even though I have raised a complaint a couple days ago, no acknowledgment at all.
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Answer by koro-shop.ie
Nov 15, 2023
Hi there,
Thank you for your feedback and I apologise for the delay in receiving your products. According to the tracking your parcel was delivered on 26th October. If you still have not received it please do get in touch with our customer service team.
Best wishes,
KoRo Ireland
Aug 16, 2023
Verified review
The package appears to have disappeared. DHL has no record of it.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
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