koro-shop.ieReviews:
127 reviews in the last 12 months157 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Jun 5, 2024
Verified review
I absolutely love their dates! Sometimes it happens that there are a few rotten ones but their fast delivery and customer care make up for the few rotten dates ;) I wish there were less plastic packaging. Also, there are often the same products out of stock and I find the nut butters quiet pricey compared to other brands. Overall, they are great quality products.
Read more
Most relevant negative review
May 8, 2024
Verified review
The parcel showed that there was a "leak" (that there is something wrong inside), BUT there were absolutely NO dents on the parcel outside. It is not the courier's fault, but the shipping department of Koro should have wrapped the items accordingly. I hope they will make them aware of this. I'm sorry to say, though, that I'm truly disappointed about this order.
I have written a "complaint" to explain, but it was not possible to submit the form. The website did not respond correctly. So I decided to write a complaint / bad review here.
Koro has just lost a customer. Best wishes for the future, and I do hope you will get this sorted with the shipping department!
Read more
Reviews for koro-shop.ie
8 days ago
Verified review
Love the products but when I weigh the product there is continually 10-50 grams short in each bag which means I am generally short as I weigh out in smaller amounts
Report review
Answer by koro-shop.ie
21 hours ago
Thank you for your feedback. We apologize for your disappointment. We kindly ask you to reach out to our customer service team, so we can assist you further and provide you with more information. Thank you very much.
13 days ago
Verified review
Report review
Answer by koro-shop.ie
12 days ago
Hey, vielen Dank für Deine Bewertung. Wir freuen uns beim nächsten Mal sehr, über ein kurzes, schriftliches Feedback. Alles Liebe Dein KoRo Team :)
May 5, 2024
Verified review
You have healthy products and the juices are good. Your shipping process and logistic is slow and need to improve. For my current order I received an email on 28 April that my order was shipped. The tracking showed the courier only received the order on the 2nd of May. Wrong information disappoints a customer. Shipping items faster if it means a customer paying for it should be an option. This is my 3rd order. In my first order an item was received damaged.
Report review
Answer by koro-shop.ie
Jun 4, 2024
Hello, thank you for your feedback. We are very sorry for the inconvenience caused. Please always use the Help Centre on www.koro.ie to contact customer support. Thank you, your KoRo Team.
Mar 2, 2024
Verified review
1 out of 3 orders my items arrive damaged. Usually good quality. Perhaps more effort required in packaging items
Report review
Answer by koro-shop.ie
Mar 18, 2024
Hi there, thank you for your feedback! Please contact our customer support team and we will be able to send a replacement or a refund for you.
Thanks, your KoRo Team
Jan 18, 2024
Verified review
I have not received my order yet and i dont have a tracking numbet
Report review
Answer by koro-shop.ie
Jun 4, 2024
Hello, please always use the Help Centre on www.koro.ie to contact customer support.
Thank you, your KoRo Team.