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reuter.de/enReviews

: 58Good

4.39

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certified since: Mar 23, 2022
updated on: Feb 5, 2023
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certified since: Mar 23, 2022
updated on: Feb 5, 2023
reuter.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At reuter.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for reuter.de/en

57 verified reviews in the last 12 months

58 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Oct 18, 2022
Herausragende Beratung! Ich hätte nie gedacht, dass meine Bestellung tatsächlich nochmal von einem Bearbeiter geprüft wird und ich nochmal zusätzliche Hinweise bekomme, welches Zubehör ggf. fehlt oder noch dazu bestellt werden sollte. Wirklich ausgezeichnet!
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Apr 19, 2022
Good day, We had our delivery of two ordered items today from your outsourced delivery company. It was expected between 09H00 and 15H00. The truck arrived at 15H40 while we on our way to an appointment, having waited for the extra 40 minutes. While walking to our car we noticed a truck parked in our vicinity and I asked the chap who was walking up our road if he was delivering for your company, Reuter. He said that he wasn't sure. I asked him where he was delivering to and he mentiond our address and I said to him that is our delivery. I then asked him what would have happened if we hadn't met him to which he relied, in German "mehr als Arbeiten kann ich nich". I then said, would you then have to come back to this address to deliver if we hadn't been there to receive the goods, he relied the same answer with the comment that his company makes delivery schedules that are impossible to keep. I then asked him if it would not be the courteous thing to do is phone us, the client, that he is running late to which he just turned around and walked away. I find this kind of attitude inexcusable in today's competitive world and if he was one of my employees (of which I had over 500 in my last business) he would be instantly FIRED. Your company's front end of the business is world class! Your team on the phone is friendly, patient and well trained on your products but to lose all that hard work to some poorly educated on manners - no, "I'm sorry that I am late" - nothing, person who thinks that we, the client, owe him something which was the impression my wife and I got. Yours sincerely, Oliver and Desire Bauer
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Reviews for reuter.de/en

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 Verified review
Jan 15, 2023
Sicher verpackt und zügig abgewickelt, alles ok!
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 Verified review
10 days ago
Product range & price
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 Verified review
9 days ago
The best
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7 days ago
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7 days ago
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9 days ago
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11 days ago
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Jan 7, 2023
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 Verified review
7 days ago
It was a difficult collaboration. Correction upon correction, a lot of emails… every time it’s another contact person who doesn’t know what was talked about previously. The courier company who they collaborate with (DHL) leaves much to be desired.
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Answer by reuter.de/en
6 days ago
We apologise for the inconvenience caused.
 Verified review
2 days ago
Improve the delivery service
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 Verified review
Dec 30, 2022
Like the pictures and easy purchasing. Quality stuff!
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 Verified review
Jan 3, 2023
 
All OK
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Jan 3, 2023
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Dec 30, 2022
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Dec 29, 2022
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Dec 28, 2022
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Dec 4, 2022
Fast, uncomplicated, good prices. Discovered on their site a high quality stainless steel hardware from an alternative producer that comes in much less expensive than the big designers.
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Nov 24, 2022
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Nov 16, 2022
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Nov 13, 2022
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