theedge-sports.comReviews

Hi Catherine, Thanks for your order and sorry about this delay. It was very unusual not to find the shoes and as explained to you we had a scan on the system for them so we looked multiple times in all locations of the superstore and warehouse. We did not resolve this, as explained to you on Wednesday evening. We could not contact you, and until we could contact you, we could not confirm whether to upgrade you for free to the new version, or to cancel your order and refund. When we spoke to you at approximately 7pm, it was too late to send out the shoes as you will know. They were despatched the very next day (Thursday 26th November), which means the earliest they could possibly arrive is 27th November (today). You will have received a tracking number for this. Glad to hear that they arrived on the weekend 28/29 Nov :-)