theedge-sports.comReviews

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Contact
The Edge Sports LTD
21-22 Parnell Place
Cork Co. Cork
Ireland
+353 (0)21 4320522
www.theedge-sports.com
Trade register
CRO, Ireland 484755
Authorised representative
Simon Worley

Reviews for theedge-sports.com

4.70/5.00
Excellent
How is the rating calculated?

253 reviews in the last 12 months

5 stars
87 %
4 stars
7 %
3 stars
< 1 %
2 stars
2 %
1 star
4 %
659 total reviews

the most relevant positive review

10 months ago
Had an issue with my initial order but in fairness Simon from the edge contacted me and offered an alternative product. I received this the following day, to be fair I am more than happy with the response. I would not hesitate to order further products from the edge given the overall service I received.
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the most relevant critical review

9 months ago
Despite only living 50 minutes from the store I am still waiting for delivery of product which according to estimated time of delivery will be a week after ordering, ups had my product on a Wednesday and are not going to be delivering until the following Tuesday
Answer by theedge-sports.com
9 months ago
Hi Deughlan, I can see that these were delivered to you at 11.34 yesterday. Sorry that you were waiting 2 days longer than the estimate at checkout, which is way below our standards, but hopefully this is a successful resolution for you and you are now satisfied? Many thanks. Simon
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Read the most relevant positive or most relevant critical review

Positive
Critical
10 months ago
Had an issue with my initial order but in fairness Simon from the edge contacted me and offered an alternative product. I received this the following day, to be fair I am more than happy with the response. I would not hesitate to order further products from the edge given the overall service I received.
Read more
Show all positive reviews
9 months ago
Despite only living 50 minutes from the store I am still waiting for delivery of product which according to estimated time of delivery will be a week after ordering, ups had my product on a Wednesday and are not going to be delivering until the following Tuesday
Answer by theedge-sports.com
9 months ago
Hi Deughlan, I can see that these were delivered to you at 11.34 yesterday. Sorry that you were waiting 2 days longer than the estimate at checkout, which is way below our standards, but hopefully this is a successful resolution for you and you are now satisfied? Many thanks. Simon
Read more
Show all critical reviews

What other customers say about their experience with theedge-sports.com

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16 days ago
Very disappointed that bike didn't come with pedals which wasn't very obvious on website but the response was very quick when I raised the issue. I would suggest the website should prompt you to the fact that something as basic as pedals are not included especially for casual cyclists like myself. Other than that very prompt delivery but could do with some assembly instructions again for casual cyclists.
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3 days ago
Ordered a pair of cycling glasses which I'm very happy with and they arrived 2 days later
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15 days ago
On your website just make it clear if stock is in store or in the warehouse.
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13 days ago
Extremely efficient processing of order
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3 days ago
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16 days ago
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1 month ago
Excellent web, and process from ordering to delivery very efficient!
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1 month ago
Placed order on Monday. Delivered on Wednesday. Excellent service
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2 months ago
I was mightily impressed by your customer care policy
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1 month ago
Fast shipping and hassle
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1 month ago
very prompt
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1 month ago
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1 month ago
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1 month ago
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2 months ago
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2 months ago
Order has not yet arrived. And delivery info yet.
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Answer by theedge-sports.com
2 months ago
Hi Thomas, your order info is as follows, which would have been visible at the time of order (and by logging into your account on our website): Dispatch By: 11th October 2021 Delivery Date: 12th October 2021 I emailed you yesterday evening, not having seen your review, to inform you that we hoped to ship it by Wednesday 6th October - 5 days early ... Many thanks. Simon
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3 months ago
Good shop, great product and very knowledgeable personnel, but... answer the phone and respond to enquiries via your website option.
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 Verified review|
Answer by theedge-sports.com
2 months ago
Thanks Jamie, understood, we still have room for improvement, we will get there. Thanks for understanding.
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3 months ago
From start to finish it was a simple process but yet extremely efficient process
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Answer by theedge-sports.com
2 months ago
Thank you so much for your review.
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3 months ago
fast delivery and product was good quality and reasonably priced
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3 months ago
Perfect! Really fast shipping! Definitely recommended!
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Answer by theedge-sports.com
2 months ago
Thanks so much for taking the time to leave a review.
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Reviews for theedge-sports.com

4.70/5.00
Excellent
How is the rating calculated?

253 reviews in the last 12 months

5 stars
87 %
4 stars
7 %
3 stars
< 1 %
2 stars
2 %
1 star
4 %
659 total reviews

Trustmark for theedge-sports.com

Status:
Valid
updated on: 02/12/2021
certified since: 19/01/2015
theedge-sports.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At theedge-sports.com, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

theedge-sports.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At theedge-sports.com, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

What does the trustmark mean?

Details about theedge-sports.com

Contact
The Edge Sports LTD
21-22 Parnell Place
Cork Co. Cork
Ireland
+353 (0)21 4320522
www.theedge-sports.com
Trade register
CRO, Ireland 484755
Authorised representative
Simon Worley
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