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Review summary
Customers consistently praise the fast and prompt delivery of their orders, often arriving ahead of schedule. The support team is described as responsive, helpful, and proactive in resolving any issues or answering questions. Product quality is generally considered good and matches descriptions, and the fair pricing is frequently noted. Additionally, customers appreciate the ease of ordering, intuitive website navigation, and the wide availability of products. A few customers mention a desire for more shipping or payment options. There are also occasional reports of product defects or wrong deliveries, though these are typically resolved efficiently by the support team.
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How Trusted Shops prevents fake reviewsReviews3dprima.com
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Verified
⭐⭐⭐⭐⭐ 10/10 — Fantastic company, fast shipping and a great price
I recently ordered a Century Carbon 2 Combo 3D printer and I'm extremely happy with the whole experience. The order was shipped within 24 hours and the product arrived perfectly on time and in perfect condition. Everything was smooth and professional from start to finish, and the price was very good for the quality I received.
This company absolutely deserves a 10 out of 10. I highly recommend them to anyone looking for a reliable seller — great service, great product, great value. Thank you
Verified
works great
The display is mounted in a different way - on the outside of the front panel. On my printer, the display is glued inside on the board. I cut the frame from the inside and mounted the display. The connectors are the same. It fits perfectly and the printer works wonderfully.
Verified
Var noget forvirrende med alle de skøre bugs på siden, men telefon damen redede oplevelsen.
Heldigvis kom jeg hurtigt igennem over telefonen, og de problematikker der var med forsendelses adresse osv. blev ordnet hurtigt og med en dejlig positiv attitude.
Men 3DPrima guys. Sikke noget rod i jeres oversættelser! 😆 Har i ladet Udvikler praktikanten overtage mens de andre er på ferie? 😆 😆
Håber i får styr på det :)
Verified
The order was processed very quickly once the payment was received. It would be great to add an option to pay online by credit or debit card.
Verified
Better support than Creality
Sincere effort to resolve my issues from your support team. Far better than I was receiving from Creality. Knowledgeable staff.
Verified
The order was sent to a wrong address, solved!
The order was sent to a wrong address.
Costumer support right away sent again, now to the correct address.
Appreciate it.
Verified
Very good filament, individually packed, allthough the overall packaging could have been better.
It was old cardboardboxes that almost fell apart men handled.
Overall a very good experience, and i would definitly shop here again
Verified
Great service! I had a question and asked for a recommendation. I was helped very well and received the correct products through the provided links along with clear instructions on what to order.
Unfortunately, I had made a small mistake, but the person who helped me noticed it and assisted me in fixing it as well.
Excellent support — thank you!
Pozdrawiam,
Han
Verified
Amazing prices and fast shipment
The website offered so many 3d related products and easy check out with fast shipment and packaging. The package arrived before the estimated arrival.
Verified
stil waiting
So far, I can say that I received good assistance with 3D Prima, but I am still waiting for my order from 08-09-2026. That is almost two weeks already. I am really curious when my order will be shipped. In any case, the website states that it is not yet in stock.
Verified
Nice price and service
Excellent service
Product as described
Fast shipping but expensive, I wish there are more options
Verified
Accessoires en stocks et livrés rapidement
J'ai demandé si produit disponible. Réponse en 24h.
J'ai commandé et livré dans la durée spécifiée.
Content de la qualité de service et réactivité.
Verified
great, fast. We continue cooperation!
Verified
Customer Service replaced damaged shipment
The filament came damaged due to bad packaging, but customer service sent a new spool.
Verified
Super fast delivery and perfect quality products!
Verified
Thanks a lIt's not a given that a supplier provides such excellent advice and is so customer-friendly! I'm truly very satisfied with the telephone support! They always responded immediately and called me back – and the email replies were also extremely quick! A fantastic team, and I will definitely buy from them again! I'm already planning to order another 3D printer from 3DPrima! Many thanks!ot for the professional help in support / from sales!
Verified
plesant seller, good service. fast delivery
Fast shipment, good communication. Good seller.
Verified
sehr schnelle Lieferung 👍
Verified
great service, problem fixed quickly
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At 3D Prima we put a great emphasis on customer service. Our goal is that you as a customer should feel secure and happy with your purchase. Therefore we spend a lot of resources on fast deliveries al...
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