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certified since: Sep 12, 2014
updated on: Feb 7, 2023
3dprima.com is checked and certified according to the Trusted Shops quality criteria
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Reviews for 3dprima.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 5, 2022
Good overall but took longer than thought.
Website states orders will be ready in a few hours but mine wasn't. I called to ask and was told "the warehouse is busy, they won't get to it today". No apology considering I chose collection as I was in the area on that day.
Everyone knows warehouses can get busy but for the sake of a few minutes picking 2 items from the shelf cost me a second 50 km round trip.
Good printer parts though and all as expected on that side.
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the most relevant critical review
Aug 15, 2022
So...
When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality.
The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon.
So what you can improve:
- Don't pretend to have good customer support.
- Don't sell printers that are not supported.
Oh, and yeah, the filament I ordered and the delivery time was really not impressive...
The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
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Reviews for 3dprima.com
Verified review
15 hours ago
Jag beställde med företaget fel saker. Som företagare har man inte rätt till ångerrätt. Men 3Dprima förstår vikten av goda kundrelationer, så jag fick returnera min produkt ändå!
Mycket tacksam för det!
Proffsigt bemötande!
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Verified review
16 hours ago
Trustworthy and fast!
One time, every time. Always fast and reliable,
But they need to fix the homepage. Tiresome to accept all cookies and set country on every visit.
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Verified review
5 days ago
Fast delivery. Had one missing item. One short conversation with the support and they did send me the missing item and an adhesive as an apology.
Great Service!
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Verified review
Jan 24, 2023
Very fast delivery, and the print quality with the filament is just as good as the original Zortrax. I will for sure buy from you again.
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Verified review
Jan 17, 2023
In order to be perfect I would like to see a larger assortment of spares for older printers who now tend to need more service.
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Verified review
12 days ago
All smooth but for finding the entrance to the physical shop in Sweden, please put up a better sign for other first-timers ;)
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Verified review
Jan 24, 2023
Fast ordering and shipping. It would be great if they could add an option to pay with a credit card to avoid PayPal fees.
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Verified review
Jan 17, 2023
Answers fast and the delivery was very nice. Only it toon a few days longer to get my order but we are very happy.
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Verified review
5 days ago
Super fast delivery :)
Webpage gets confused about which currency and country should be displayed sometimes.
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Verified review
9 days ago
Fast service and delivery and their prices are very reasonable. They also have most items in stock.
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Verified review
6 days ago
Schnelle Lieferung, Ordentlich verpackt, Qualität gibt es nichts zu jammern.
Gerne wieder.
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Verified review
Jan 20, 2023
All perfect! Turbo fast Shipping! Very good quality! Very nice price!
Thank you very much!
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Verified review
Jan 13, 2023
Fast delivery, reasonable prices and a large product range! I will buy more from 3dprima!
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13 days ago
Schnelle Lieferung. Paket kam unbeschädigt an. Alles ordentlich verpackt. Gerne wieder.
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Jan 20, 2023
Easy and convenient to order and a good website with information about the products
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Verified review
Quick delivery and well packaged. Sold item was exactly what was described. Thanks
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Verified review
8 days ago
Fast shipping to Belgium.
Well packed and everything 100% ok !
Nice !!!
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Verified review
Jan 19, 2023
Fast qithout complications. Saving five stars for something extra.
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Verified review
Jan 10, 2023
Fast and reliable service. Great range of good quality products
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Verified review
Jan 18, 2023
Maybe open a little over the counter shopping possibility
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