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Top positive review
Jul 3, 2023
Verified review
Garmin Forerunner 255.
I was looking for a replacement Garmin sports watch after my 735xt stopped working after 5 years of constant use and abuse. I researched the forerunner 255 and saw that the Edge Sports shop were offering this watch at a fairly competitive price, I ordered it and it arrived within 48hrs which was awesome. It's great and covers my usual sports of running, cycling (road & xc) and kayaking. It's great to know that you can buy Garmin products locally at a reasonable price from a reputable Sports store.
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude.
The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude.
The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
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Answer by theedge-sports.com
Apr 20, 2024
Hi Liam, a little unfair but we take the feedback on board and know that all of us can continually improve. Sorry if one or two staff did not give you the excellent customer service that we are known for. We would love a bigger shop again to display all of the stock we want to offer to our customers, and would love if it were easier to find more great staff. All the best.
Mar 3, 2024
Verified review
Poor experience
Ordered and paid for a product online for Cork in store collection, email confirmed that I could collect the following day. Arrived to store and waited 20 minutes while the team apparently were 'getting my order ready'. Eventually I was told by another staff member the product was out of stock and would not be back in stock for months and I would be processed a refund. Waste of my time.
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Answer by theedge-sports.com
Apr 18, 2024
Hi Kieran, thanks for the feedback. We do text and email when orders are ready for collection. You ordered on a Sunday, the 8 hour processing in the original order email that you would have received is 8 "working hours" to give us adequate time to process the order, and try to prevent you coming in early and wasting your time.
Sorry for the stock issue, due to a warranty issue with a cateye computer.
Mar 12, 2024
Verified review
I didn’t receive the item
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Answer by theedge-sports.com
Mar 14, 2024
Hello David,
I'm very sorry to hear this.
We received your order on the 5th March late in the afternoon and dispatched it the following day. A slight delay occurred by An Post however the tracking (which you should have received at the time of dispatch) shows it was delivered on the 8th March.
We were unaware there was an issue with your order until this review.
I have emailed you further details and also contacted the courier.
Kind Regards
Jan 17, 2024
Verified review
Competent, friendly service.
I had ordered click and collect. Although staff were busy I wasn't a minute in line waiting to be served. I was seen by Linda promptly. I must say she was welcoming, efficient and friendly. You get the impression Linda really likes her job. It was a pleasure to be served by her. Thanks Edge Sports Superstore for a great shopping experience.
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Feb 6, 2024
Verified review
The website is very user friendly. From the purchase to the delivery was easy and I particularly liked the name card with the reference in the box from the assistant who packed the item. A very personable touch.
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Jan 19, 2024
Verified review
Love the Edge Sports for Mizuno runners
Have used the Edge Sports on two occasions now, and I’ll definitely use them again. I always find some great offers on Mizuno runners, which is my preferred brand. Great range, prices, and customer service.
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Feb 12, 2024
Verified review
Fast Delivery
Ordered a pair of Hokas and received them in 1 working day in perfect condition. You have the option to choose between delivery service providers so I would absolutely order again!
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Feb 4, 2024
Verified review
Excellent service. Next day delivery. Couldn’t have been better. I searched all websites in search for my Hoka runners and The Edge was definitely the cheapest. I love them
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Jan 18, 2024
Verified review
Great range and offers
I’ve ordered twice now with The Edge Sports, as they’ve always got sone great offers on, and I’m a big fan of Mizuno trainers/runners. Highly recommend.
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