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theedge-sports.com
Reviews:

466 reviews in the last 12 months1,312 total reviews  

4.78
Excellent

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Most relevant positive review

Jul 3, 2023
 Verified review
Garmin Forerunner 255. I was looking for a replacement Garmin sports watch after my 735xt stopped working after 5 years of constant use and abuse. I researched the forerunner 255 and saw that the Edge Sports shop were offering this watch at a fairly competitive price, I ordered it and it arrived within 48hrs which was awesome. It's great and covers my usual sports of running, cycling (road & xc) and kayaking. It's great to know that you can buy Garmin products locally at a reasonable price from a reputable Sports store.

Most relevant negative review

Mar 1, 2024
 Verified review
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude. The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
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Reviews for theedge-sports.com

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9 days ago
 Verified review

Location and range

Convenient location, no issue with parking, friendly and efficient staff. Good range of products.
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11 days ago
 Verified review
I received a voucher throught the post which clearly had gotten wet and there's a water stain on it I'm v disappointed as I was living it as a present and it arrived a wk late so much for same day service
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Jun 4, 2024
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May 30, 2024
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May 26, 2024
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haven't received the items yet

Asking me to rate the shop when you said that you had stock but didn't. I still haven't received it yet
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May 21, 2024
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Bad
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May 7, 2024
 Verified review
Very quick with delivery and no hassle with order
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May 5, 2024
 Verified review
My order has no yet arrived and I did not get any way to track my order
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Apr 17, 2024
 Verified review
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Answer by theedge-sports.com
Apr 20, 2024
Hi Nick, sorry we did not have your race magnets ready within 1 hour 20 minutes of your order, but our confirmation email does ask you to wait 8 hours. If you wish to make an instant purchase, it is best just to call in to the shop and pick the item off the shelf, especially at lunch time on a busy Saturday. Glad that we were able to process the order for you while you waited though. Many thanks.
Apr 15, 2024
 Verified review
Prompt service The website was a little awkward to negotiate but service was quick. The recipient of the gift voucher I bought received it within 2-3 days of order
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Apr 13, 2024
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Mar 26, 2024
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Mar 23, 2024
 Verified review
Order placed online 15MARCH and still has not been received 23MARCH
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Answer by theedge-sports.com
Apr 18, 2024
Hi Conor, We did email you regarding the Strong Hand Grips on the 16th March, and were waiting on your response prior to shipping, hence the delay. Sorry about this, we should have further contacted you when no reply received. Many thanks for the order.
Mar 12, 2024
 Verified review
I didn’t receive the item
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Answer by theedge-sports.com
Mar 14, 2024
Hello David, I'm very sorry to hear this. We received your order on the 5th March late in the afternoon and dispatched it the following day. A slight delay occurred by An Post however the tracking (which you should have received at the time of dispatch) shows it was delivered on the 8th March. We were unaware there was an issue with your order until this review. I have emailed you further details and also contacted the courier. Kind Regards
Mar 3, 2024
 Verified review

Poor experience

Ordered and paid for a product online for Cork in store collection, email confirmed that I could collect the following day. Arrived to store and waited 20 minutes while the team apparently were 'getting my order ready'. Eventually I was told by another staff member the product was out of stock and would not be back in stock for months and I would be processed a refund. Waste of my time.
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Answer by theedge-sports.com
Apr 18, 2024
Hi Kieran, thanks for the feedback. We do text and email when orders are ready for collection. You ordered on a Sunday, the 8 hour processing in the original order email that you would have received is 8 "working hours" to give us adequate time to process the order, and try to prevent you coming in early and wasting your time. Sorry for the stock issue, due to a warranty issue with a cateye computer.
Mar 1, 2024
 Verified review

Not enough staff in store/ poor attitude.

I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude. The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
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Answer by theedge-sports.com
Apr 20, 2024
Hi Liam, a little unfair but we take the feedback on board and know that all of us can continually improve. Sorry if one or two staff did not give you the excellent customer service that we are known for. We would love a bigger shop again to display all of the stock we want to offer to our customers, and would love if it were easier to find more great staff. All the best.
Feb 6, 2024
 Verified review
Issue with the order, no correspondence since
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Jan 26, 2024
 Verified review
Ordered online, shop did not have my order when I went to collect. Had to take an alternative. It took 35 minutes to find this out. Assistant was very good and apologetic. Someone messed up. Usually my experience is very good.
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Dec 22, 2023
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Dec 20, 2023
 Verified review
Super Team working at the Store. Very engaged and knowledgeable. I have on occasion mentioned a particular product and potentially effort should be made to order it instore to prevent me and others going online. Personally, I prefer to support local business if I can get what I need so just a bit of feedback on that.
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