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theedge-sports.com
Reviews:

477 reviews in the last 12 months1,356 total reviews  

4.81
Excellent

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Most relevant positive review

Mar 14, 2024
 Verified review
I ordered a smartwatch very late on Wednesday night, and the watch was delivered to me in Westmeath (from Cork) by Friday morning. I was very impressed with the very fast turn over and delighted I had it in time for the weekend. Delivery was free but due to the high value of the smartwatch I paid 5€ for the UPS delivery but it probably wasn't even needed - happy to say that was the most expensive option for delivery so again I was happy with the service as recently I find delivery charges to be a lot. Delighted I went with a local business and will recommend them to anyone I speak to, especially as the wat h I wanted was on sale also!

Most relevant negative review

Mar 1, 2024
 Verified review
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude. The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
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Reviews for theedge-sports.com

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Jul 1, 2024
 Verified review
Reliable service. Highly recommend
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Jun 13, 2024
 Verified review

Location and range

Convenient location, no issue with parking, friendly and efficient staff. Good range of products.
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Jun 4, 2024
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May 30, 2024
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May 26, 2024
 Verified review

haven't received the items yet

Asking me to rate the shop when you said that you had stock but didn't. I still haven't received it yet
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May 21, 2024
 Verified review
Bad
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May 7, 2024
 Verified review
Very quick with delivery and no hassle with order
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May 5, 2024
 Verified review
My order has no yet arrived and I did not get any way to track my order
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Apr 17, 2024
 Verified review
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Answer by theedge-sports.com
Apr 20, 2024
Hi Nick, sorry we did not have your race magnets ready within 1 hour 20 minutes of your order, but our confirmation email does ask you to wait 8 hours. If you wish to make an instant purchase, it is best just to call in to the shop and pick the item off the shelf, especially at lunch time on a busy Saturday. Glad that we were able to process the order for you while you waited though. Many thanks.
Apr 15, 2024
 Verified review
Prompt service The website was a little awkward to negotiate but service was quick. The recipient of the gift voucher I bought received it within 2-3 days of order
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Apr 13, 2024
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Mar 26, 2024
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Mar 23, 2024
 Verified review
Order placed online 15MARCH and still has not been received 23MARCH
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Answer by theedge-sports.com
Apr 18, 2024
Hi Conor, We did email you regarding the Strong Hand Grips on the 16th March, and were waiting on your response prior to shipping, hence the delay. Sorry about this, we should have further contacted you when no reply received. Many thanks for the order.
Mar 12, 2024
 Verified review
I didn’t receive the item
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Answer by theedge-sports.com
Mar 14, 2024
Hello David, I'm very sorry to hear this. We received your order on the 5th March late in the afternoon and dispatched it the following day. A slight delay occurred by An Post however the tracking (which you should have received at the time of dispatch) shows it was delivered on the 8th March. We were unaware there was an issue with your order until this review. I have emailed you further details and also contacted the courier. Kind Regards
Mar 1, 2024
 Verified review

Not enough staff in store/ poor attitude.

I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude. The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
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Answer by theedge-sports.com
Apr 20, 2024
Hi Liam, a little unfair but we take the feedback on board and know that all of us can continually improve. Sorry if one or two staff did not give you the excellent customer service that we are known for. We would love a bigger shop again to display all of the stock we want to offer to our customers, and would love if it were easier to find more great staff. All the best.
Feb 6, 2024
 Verified review
Issue with the order, no correspondence since
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Dec 22, 2023
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Dec 20, 2023
 Verified review
Super Team working at the Store. Very engaged and knowledgeable. I have on occasion mentioned a particular product and potentially effort should be made to order it instore to prevent me and others going online. Personally, I prefer to support local business if I can get what I need so just a bit of feedback on that.
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Dec 19, 2023
 Verified review
I was unable to enter my voucher code from SCAR adventure race when shopping online. I contacted customer service and they never replied. I still have the €50 Voucher unused
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Dec 8, 2023
 Verified review
Great service, I had an issue with an online order and the staff were very proactive and helpful. The online system could be improved, size of runners is incorrect in some cases and filters are misleading.
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