theedge-sports.com
Reviews:

413 reviews in the last 12 months1,206 total reviews  

4.76
Excellent

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Top positive review

Jul 3, 2023
 Verified review
Garmin Forerunner 255. I was looking for a replacement Garmin sports watch after my 735xt stopped working after 5 years of constant use and abuse. I researched the forerunner 255 and saw that the Edge Sports shop were offering this watch at a fairly competitive price, I ordered it and it arrived within 48hrs which was awesome. It's great and covers my usual sports of running, cycling (road & xc) and kayaking. It's great to know that you can buy Garmin products locally at a reasonable price from a reputable Sports store.

Top negative review

Mar 1, 2024
 Verified review
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude. The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
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Reviews for theedge-sports.com

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Jul 13, 2023
 Verified review
package was never recieved
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Answer by theedge-sports.com
Sep 14, 2023
Hi Chris, we processed your order same day, and orders to Canada at the moment take 2 weeks minimum, but can be longer. You left the review after one week - no chance for it to arrive by then.
Jul 9, 2023
 Verified review

Order cancelled

I placed an order, it was shown as in stock. The order was cancelled.
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Answer by theedge-sports.com
Sep 14, 2023
Hi Pat, yes thanks for the feedback, there was an erroneous Jagwire brake casing product on the website, one of a few errors from our e-commerce provider Citrus Lime which we had not found.
Jul 3, 2023
 Verified review
Garmin Forerunner 255. I was looking for a replacement Garmin sports watch after my 735xt stopped working after 5 years of constant use and abuse. I researched the forerunner 255 and saw that the Edge Sports shop were offering this watch at a fairly competitive price, I ordered it and it arrived within 48hrs which was awesome. It's great and covers my usual sports of running, cycling (road & xc) and kayaking. It's great to know that you can buy Garmin products locally at a reasonable price from a reputable Sports store.
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Jul 2, 2023
 Verified review
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Jun 15, 2023
 Verified review
I have still not received my order.
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Answer by theedge-sports.com
Sep 14, 2023
Hi Vincent unfortunately the floating neoprene sunny strap disappeared had disappeared from stock. We kept searching, hence the delay. Apologies for this.
Jun 15, 2023
 Verified review

They sold me an unavailable product

They sold me a product, which according to the website was in stock, but they never shipped the product. I got no response when I sent an email and only after I called them and they said they would look into the matter and call me back, I got an email that my order would be cancelled and that they would give me the money back.
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Answer by theedge-sports.com
Sep 14, 2023
Hi Jan, sorry about this. The short cage derailleur had been put aside instead of the long cage / GS one but was waiting for verification. Unfortunately the long cage GS was not in stock as expected
Jun 8, 2023
 Verified review
Fast delivery and good price
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Jun 6, 2023
 Verified review
Always great for advice and never feel like I’m being ‘sold’. Very knowledgeable and helpful staff
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Jun 1, 2023
 Verified review
no size i.e width on runners
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Answer by theedge-sports.com
Sep 14, 2023
Hi Jonathan, For any newer shoes, we do have the width advertised (if it is not standard). You had picked a really old shoe on our website, with one remaining size in it and it was missing on that so sorry about that. We do check before despatch if we believe there may be an issue which we did in your case.
May 20, 2023
 Verified review
Great online shop, super delivery and packaged well.
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May 13, 2023
 Verified review
What I ordered was competitively priced and arrived very quickly. There's a lot to be said about dealing with a good local sports store
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May 12, 2023
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May 6, 2023
 Verified review
Order was cancelled, without any communication from the shop.
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