theedge-sports.com
Reviews:

443 reviews in the last 12 months1,257 total reviews  

4.78
Excellent

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Top positive review

Jul 3, 2023
 Verified review
Garmin Forerunner 255. I was looking for a replacement Garmin sports watch after my 735xt stopped working after 5 years of constant use and abuse. I researched the forerunner 255 and saw that the Edge Sports shop were offering this watch at a fairly competitive price, I ordered it and it arrived within 48hrs which was awesome. It's great and covers my usual sports of running, cycling (road & xc) and kayaking. It's great to know that you can buy Garmin products locally at a reasonable price from a reputable Sports store.

Top negative review

Mar 1, 2024
 Verified review
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude. The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
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Reviews for theedge-sports.com

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Apr 23, 2024
 Verified review
I purchased a pair of Brooks runners which arrived very quickly however I needed to return these runners as per the Brooks guarantee and this is where I was very disappointed especially as the original delivery had been so good. I emailed them and received an email back to say they would be in touch and I'm still waiting. I did email them again but got no response.
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Mar 3, 2024
 Verified review

Poor experience

Ordered and paid for a product online for Cork in store collection, email confirmed that I could collect the following day. Arrived to store and waited 20 minutes while the team apparently were 'getting my order ready'. Eventually I was told by another staff member the product was out of stock and would not be back in stock for months and I would be processed a refund. Waste of my time.
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Answer by theedge-sports.com
Apr 18, 2024
Hi Kieran, thanks for the feedback. We do text and email when orders are ready for collection. You ordered on a Sunday, the 8 hour processing in the original order email that you would have received is 8 "working hours" to give us adequate time to process the order, and try to prevent you coming in early and wasting your time. Sorry for the stock issue, due to a warranty issue with a cateye computer.
Jan 31, 2024
 Verified review
Great store but poor gift voucher process, but good customer service when query was raised. Guys you got to move with the times. You offer gift vouchers but expect the buyer to get to your store to collthe voucher- really??
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Jan 26, 2024
 Verified review
Ordered online, shop did not have my order when I went to collect. Had to take an alternative. It took 35 minutes to find this out. Assistant was very good and apologetic. Someone messed up. Usually my experience is very good.
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Dec 16, 2023
 Verified review

Poor communication

No response to an email query about returning an item by post. No obvious information related to postage returns on website either (that I could find).
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Sep 12, 2023
 Verified review
Delivery was fast. However not easy to find the product I wanted in the search / filter
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Answer by theedge-sports.com
Sep 13, 2023
Hi JoAnn, thanks for your feedback. The Mesh Bags are listed under the Swimming main header->Accessories->Bags We do pay an external company a lot for the search bar functionality - but there are so many products sometimes the old fashioned search through the menus can work better
Aug 2, 2023
 Verified review
Achilles’ tendon aid offers poor support for the price paid
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Answer by theedge-sports.com
Sep 13, 2023
Hi Conor, thanks for the feedback. We have also had good feedback for the UP Achilles Tendon Support also, but everyone's injury is different, sorry it did not work so well for you.
Jun 28, 2023
 Verified review
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