theedge-sports.com- Logo - reviews

theedge-sports.com
Reviews:

466 reviews in the last 12 months1,312 total reviews  

4.78
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Jul 3, 2023
 Verified review
Garmin Forerunner 255. I was looking for a replacement Garmin sports watch after my 735xt stopped working after 5 years of constant use and abuse. I researched the forerunner 255 and saw that the Edge Sports shop were offering this watch at a fairly competitive price, I ordered it and it arrived within 48hrs which was awesome. It's great and covers my usual sports of running, cycling (road & xc) and kayaking. It's great to know that you can buy Garmin products locally at a reasonable price from a reputable Sports store.

Most relevant negative review

Mar 1, 2024
 Verified review
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude. The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for theedge-sports.com

Sort by  
Latest first
(16)
(5)
Reset
9 days ago
 Verified review

Location and range

Convenient location, no issue with parking, friendly and efficient staff. Good range of products.
Report review
11 days ago
 Verified review
I received a voucher throught the post which clearly had gotten wet and there's a water stain on it I'm v disappointed as I was living it as a present and it arrived a wk late so much for same day service
Report review
Jun 4, 2024
 Verified review
Report review
May 30, 2024
 Verified review
Report review
May 7, 2024
 Verified review
Very quick with delivery and no hassle with order
Report review
Apr 15, 2024
 Verified review
Prompt service The website was a little awkward to negotiate but service was quick. The recipient of the gift voucher I bought received it within 2-3 days of order
Report review
Apr 13, 2024
 Verified review
Report review
Mar 26, 2024
 Verified review
Report review
Mar 3, 2024
 Verified review

Poor experience

Ordered and paid for a product online for Cork in store collection, email confirmed that I could collect the following day. Arrived to store and waited 20 minutes while the team apparently were 'getting my order ready'. Eventually I was told by another staff member the product was out of stock and would not be back in stock for months and I would be processed a refund. Waste of my time.
Report review
Answer by theedge-sports.com
Apr 18, 2024
Hi Kieran, thanks for the feedback. We do text and email when orders are ready for collection. You ordered on a Sunday, the 8 hour processing in the original order email that you would have received is 8 "working hours" to give us adequate time to process the order, and try to prevent you coming in early and wasting your time. Sorry for the stock issue, due to a warranty issue with a cateye computer.
Jan 26, 2024
 Verified review
Ordered online, shop did not have my order when I went to collect. Had to take an alternative. It took 35 minutes to find this out. Assistant was very good and apologetic. Someone messed up. Usually my experience is very good.
Report review
Dec 22, 2023
 Verified review
Report review
Dec 20, 2023
 Verified review
Super Team working at the Store. Very engaged and knowledgeable. I have on occasion mentioned a particular product and potentially effort should be made to order it instore to prevent me and others going online. Personally, I prefer to support local business if I can get what I need so just a bit of feedback on that.
Report review
Dec 16, 2023
 Verified review

Poor communication

No response to an email query about returning an item by post. No obvious information related to postage returns on website either (that I could find).
Report review
Dec 8, 2023
 Verified review
Great service, I had an issue with an online order and the staff were very proactive and helpful. The online system could be improved, size of runners is incorrect in some cases and filters are misleading.
Report review
Dec 2, 2023
 Verified review
They did want it said on the tin.
Report review
Nov 27, 2023
 Verified review
Report review
Oct 26, 2023
 Verified review
Report review
Oct 21, 2023
 Verified review
Report review
Aug 2, 2023
 Verified review
Achilles’ tendon aid offers poor support for the price paid
Report review
Answer by theedge-sports.com
Sep 13, 2023
Hi Conor, thanks for the feedback. We have also had good feedback for the UP Achilles Tendon Support also, but everyone's injury is different, sorry it did not work so well for you.
Jul 3, 2023
 Verified review
Garmin Forerunner 255. I was looking for a replacement Garmin sports watch after my 735xt stopped working after 5 years of constant use and abuse. I researched the forerunner 255 and saw that the Edge Sports shop were offering this watch at a fairly competitive price, I ordered it and it arrived within 48hrs which was awesome. It's great and covers my usual sports of running, cycling (road & xc) and kayaking. It's great to know that you can buy Garmin products locally at a reasonable price from a reputable Sports store.
Report review