They withdrew the money from my account before the goods was sent.
Report review
Answer by mybrand.shoes/en
Dec 18, 2023
Dear Adam,
Thank you for sharing your experience with us. We understand your concerns regarding the payment process for your order.
Please note that it is standard practice in our industry to process the payment before dispatching the goods. This ensures a secure transaction for both parties. We assure you that as soon as your payment was confirmed, we promptly prepared and dispatched your order.
We appreciate your understanding and are always here to provide you with high-quality products and services. If you have any further questions or concerns, please don't hesitate to contact us.
Best Regards,
Mybrand Customer Team
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.