hubauer-shop.de/en/
Reviews:

702 reviews in the last 12 months4,238 total reviews  

4.72
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Sep 26, 2018
The Trustmark indicates trustworthy online retailers.
hubauer-shop.de/en/ fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Top negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for hubauer-shop.de/en/

 Sort by  
Relevance
Mar 29, 2024
 Verified review
They are German, so they are very precise and prepared. I ordered a spare part by mistake, they told me the problem and immediately refunded. Highly recommended
Report review
Mar 29, 2024
 Verified review
i feel that stuff in this company are professional. they also keep you informed about every step in your order and they have excellent customer service.
Report review
7 days ago
 Verified review
Almost perfect business to deal with. Packing and part availability. No express shipping option is disappointing if you need something in a hurry
Report review
Mar 31, 2024
 Verified review

Correcte winkel met breed assortiment

Correcte winkel die goede producten levert. Het verzendproces kan iets sneller, maar de kwaliteit van de producten maakt dat ruimschoots goed.
Report review
Answer by hubauer-shop.de/en/
Apr 2, 2024
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
Mar 29, 2024
 Verified review
Before purchasing, I verified the code provided for my shipment with my tracking number. everything perfect thank you
Report review
Answer by hubauer-shop.de/en/
Apr 2, 2024
We are glad to hear that you are satisfied with your order and the service. We strive to provide the best service and the highest quality products. Thank you for taking the time to leave a review, Looking forward to seeing you again in our Shop! Your HUBAUER Shop Team
Mar 30, 2024
 Verified review
Great communication. Company corrected the part I mistakenly ordered as it did not match the VIN No. / Part Required.
Report review
Answer by hubauer-shop.de/en/
Apr 2, 2024
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much.
Apr 3, 2024
 Verified review
Excellent! I would highly recommend Hubauer shop to BMW owners looking to get original parts for an amazing price.
Report review
Mar 29, 2024
 Verified review

Eccellente

Ottimo negozio online dove comprare ricambi originali BMW. Prezzi competitivi e spedizione veloce. Molto bene.
Report review
Answer by hubauer-shop.de/en/
Apr 2, 2024
Grazie per la sua recensione positiva e le sue parole gentili. Siamo lieti che abbiate avuto un'esperienza positiva con il nostro servizio e la nostra consegna. La vostra soddisfazione è la nostra massima priorità. Grazie ancora per il suo feedback. Apprezziamo il vostro supporto!
Mar 29, 2024
 Verified review
Product availability and pricing. Maybe if they could offer spot discounts for big users..possibly do better
Report review
Mar 23, 2024
 Verified review
Everything okay, good prices, good packing and every part numbered.!!
Report review
Mar 29, 2024
 Verified review
Excellent service and communication. Highly recommendable. Thanks!
Report review
Apr 3, 2024
 Verified review

Complete catalogue

Many parts available for my BMW. Professional and fast service
Report review
10 days ago
 Verified review
Fast delivery, good quality. Definitely will order next time.
Report review
Answer by hubauer-shop.de/en/
10 days ago
Thank you for your positive feedback! We are delighted to hear that you had a great experience with Hubauer-Shop and appreciate you taking the time to share your thoughts. We look forward to serving you again soon. Thank you again for your feedback and your support.
Mar 30, 2024
 Verified review
Everything was great but delivery time after order was sent
Report review
Answer by hubauer-shop.de/en/
Apr 2, 2024
Thank you very much for your kind words! We are pleased that you are satisfied with our service. We endeavour to provide our customers with the best possible products and service and appreciate your feedback!
Mar 29, 2024
 Verified review
Everything as described, 100% original Great communication
Report review
Mar 30, 2024
 Verified review
Always have positive thoughts about this shop!
Report review
Mar 29, 2024
 Verified review
Professional service, good customer support
Report review
Apr 4, 2024
 Verified review

Alles in orde

Tweede bestelling gedaan, Alles is in orde
Report review
Apr 2, 2024
 Verified review
Kundeservice var meget god og nyttig
Report review
Answer by hubauer-shop.de/en/
Apr 5, 2024
Vielen Dank für Ihre positive Bewertung und Ihre freundlichen Worte. Wir freuen uns, dass Sie eine positive Erfahrung mit unserem Service und unserer Lieferung gemacht haben. Ihre Zufriedenheit hat für uns oberste Priorität. Nochmals vielen Dank für Ihr Feedback - wir wissen dies sehr zu schätzen.
5 days ago
 Verified review
Quick and correct, no problems.
Report review