I bought 3 new fuel injectors from them (303€ each) that I couldn't find anywhere else in Europe because of the BMW low supply rip-off tactic. The official dealship service in Greece wanted to charge 450-500€ for each one at the time.
Very satisfied from Hubauer to be honest. Thanks to them I managed to save quite a bit of money. I placed the order and I was quickly informed they weren't in stock so I agreed to wait because I wasn't in a hurry. They were helpful and quick to answer emails. I received them 3 months later. Well packaged. They even offer package insurance for a small cost which I think is worth it if the delivery is far away. The parts price went up soon after due to high demand but they still only charged me the initial price when I placed the order.
Professional shop. Positive experience. Would buy again.
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the most relevant critical review
7 months ago
I placed my order and also paid for it last Thursday, exactly a week ago.
You should have sent my items the very same day or at least the next.
It’s not my first order from Hubauer BMW and I was satisfied with your service until today. The items I ordered was ment to be gifts for myself for this Christmas. I wanted to have some me time and work on the car fitting the M performance front lip spoiler.
I didn’t even get a notification about you sending my package, so I guess it’s not even on it’s way to me so it’s no surprise it won’t be here for Christmas. I feel very disappointed. Your company used to provide professional service.
Please get someone asap to pick my items, pack it and send them to arrive at least in this year.
First - I paid extra for urgent delivery, but did not get goods untill now. Previous orders was handled much faster compared with "urgent delivery" service.
Second customer service is terible. Communication with clients is just on emails and no customer service line.
1 year ago
Bonjour a tous,
le matériel que j'ai commander cher hubauer et conforme a ce que j'attendais, le livreur a juste balancé le colis par dessus mon portail et manque de chance pour moi le matériel a l'intérieur était endommager.
7 months ago
Delivery time is too long and communication with the delivery company is almost non-existent. Postage costs to Ireland (a fellow member of the EU) is DOUBLE the cost of delivery to Britain (not an EU member). Sort this out.
I specifically ordered center caps for my BMW and included model number and size. When they arrived they sent me the wrong size. This was an international delivery and it will therefore cost a minor fortune the ship back.