www.hubauer-shop.de/en/- Logo - reviews

www.hubauer-shop.de/en/
Reviews:

734 reviews in the last 12 months4,609 total reviews  

4.76
Excellent

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Most relevant positive review

Sep 26, 2024
 Verified review
Product quality, communication, shipping, tracking, delivery were all excellent. I will definitely order BMW products from Hubauer in the future. I had trouble placing the order from my 1 year old laptop computer using Google Chrome web browser. The pop up advertising at the bottom of the screen kept interfering with the ordering process and my "shopping cart." Finally after a long struggle, I had to log in from my mobile phone to actually place my order. Everything else was great. But please investigate this issue so I can order more easily from my laptop (my phone screen is too small to place detailed orders). If you have additional questions about my bad experience with the pop up advertisements, please feel free to contact me at: daviddsatterwhite@gmail.com. I have served as a customer service expert for decades and I would be happy to help.

Most relevant negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for www.hubauer-shop.de/en/

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Aug 18, 2024
 Verified review

Good service

Comprehensive availability of spares. Quick turnaround and despatch.
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Answer by www.hubauer-shop.de/en/
Aug 19, 2024
Thank you for taking the time to leave a review. We are happy to hear that you appreciate our efforts in providing comprehensive availability of spares and quick turnaround for dispatch. We strive to meet our customers' needs promptly and efficiently. Your positive feedback means a lot to us. Thank you for choosing Hubauer-Shop for your BMW car parts needs.
Aug 22, 2024
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Very professional and extremely fast shipping!

Very professional and extremely fast shipping. Thank you very much
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Answer by www.hubauer-shop.de/en/
Aug 23, 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our services and that you received your order in a timely manner. We appreciate your support and look forward to serving you again in the future.
Aug 29, 2024
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Good service, decent prices, but expensive delivery costs!
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Answer by www.hubauer-shop.de/en/
Aug 29, 2024
Thank you for taking the time to share your experience with us. We are glad to hear that you received good service and found our prices decent. However, we apologize for any inconvenience caused by our delivery costs. Our aim is to provide our customers with high-quality products and services, which may reflect in our delivery costs. We appreciate your valuable feedback and hope to have the opportunity to serve you again in the future.
Aug 29, 2024
 Verified review
Product as advertised, good service
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Aug 17, 2024
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Z3M spare parts

Very efficient and fast in shipping
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Sep 9, 2024
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レスポンスは適正。値段も適正。安心感アリ。
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Aug 19, 2024
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Excellent service
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Aug 29, 2024
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Tutto perfetto
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Aug 16, 2024
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AAAAA++++++
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Sep 11, 2024
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Sep 11, 2024
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Sep 9, 2024
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Sep 7, 2024
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Sep 5, 2024
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Sep 5, 2024
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Sep 2, 2024
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Aug 30, 2024
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Aug 30, 2024
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Aug 29, 2024
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Aug 29, 2024
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