I bought 3 new fuel injectors from them (303€ each) that I couldn't find anywhere else in Europe because of the BMW low supply rip-off tactic. The official dealship service in Greece wanted to charge 450-500€ for each one at the time.
Very satisfied from Hubauer to be honest. Thanks to them I managed to save quite a bit of money. I placed the order and I was quickly informed they weren't in stock so I agreed to wait because I wasn't in a hurry. They were helpful and quick to answer emails. I received them 3 months later. Well packaged. They even offer package insurance for a small cost which I think is worth it if the delivery is far away. The parts price went up soon after due to high demand but they still only charged me the initial price when I placed the order.
Professional shop. Positive experience. Would buy again.
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.
responsive staff and, in general, fairly rapid shipping ( I live outside the EU so longer delays are to be expected) all in all it has become my go to site for OEM parts for my bmw
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Answer by hubauer-shop.de/en/
Mar 3, 2023
We are doing our utmost for our customers and are glad to hear that everything has been to your entire satisfaction.
Looking forward to seeing you soon in our Shop,
Your HUBAUER Online Shop Team.
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Mar 2, 2023
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Mar 2, 2023
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Mar 2, 2023
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Mar 2, 2023
Site très bien construit et sérieux.
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Mar 2, 2023
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Mar 2, 2023
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Mar 2, 2023
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Mar 1, 2023
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.
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Answer by hubauer-shop.de/en/
Mar 2, 2023
Dear Stefanos Galanos,
Many thanks for your feedback.
Our efforts are very much focused on fully satisfying our customer´s demands through our products and services. We regret the actual situation, are doing our utmost and hope to deliver a better service next time.
In regards,
Your HUBAUER Online Shop Team.
Verified review
Mar 1, 2023
Interesting offer and price
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Answer by hubauer-shop.de/en/
Mar 2, 2023
Hello Mr. Bianco, we are glad that you like our offer and prices.
Hubuer Team.
Verified review
Feb 28, 2023
Very fair team!
Everything went smoothly!
The product is super precise, it works excellent!
I'm just ordering from them in the future!
Thank you very much!
Alexander in Ungarn
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Feb 27, 2023
The website need to be improved, but its OK!
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Answer by hubauer-shop.de/en/
Mar 2, 2023
We appreciate your feedback and are committed to always improve our services.
Hubauer Team.
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Feb 27, 2023
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Feb 26, 2023
Azienda molto affidabile e veloce nella spedizione
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Answer by hubauer-shop.de/en/
Mar 2, 2023
Mr Olivo, Apprezziamo il vostro feedback sul vostro ordine e sui nostri servizi.
Hubauer shop
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Feb 26, 2023
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Feb 25, 2023
Always get the parts I ordered correctly
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Answer by hubauer-shop.de/en/
Mar 2, 2023
Hello Mr. Maher, we are glad to hear you always get everything right when you order from us.
Hubauer team
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Feb 24, 2023
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Feb 24, 2023
Excellent. Thank you.
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Answer by hubauer-shop.de/en/
Mar 2, 2023
Thank you for your feedback, Mr. sipikal
Hubauer Team
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