hubauer-shop.de/en/
Reviews:

732 reviews in the last 12 months4,138 total reviews  

4.70
Excellent

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hubauer-shop.de/en/ fulfils all Trusted Shops quality criteria, including
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Top positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Top negative review

Mar 1, 2023
 Verified review
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.
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Reviews for hubauer-shop.de/en/

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Feb 11, 2024
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Feb 8, 2024
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Feb 7, 2024
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Feb 4, 2024
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Jan 30, 2024
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Jan 29, 2024
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Jan 27, 2024
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Jan 27, 2024
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3 days ago
Under review
never received ordered goods
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Answer by hubauer-shop.de/en/
3 days ago
Unfortunately, your payment was declined by your bank. You have tried to pay several times, but the transaction has been declined repeatedly. Hubauer Team.
Jan 3, 2024
 Verified review

Best shop

My experience with hubauer was the best possible for a costumer they help me through the hole process even helping me with some pieces wrong that they help me find out
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Jan 1, 2024
 Verified review
Nonostante il periodo festivo i ricambi che mi occorrevano sono arrivati, naturalmente corretti per la mia BMW Grazie
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Jan 20, 2024
 Verified review
Good product (as promoted). Nice price. Shipment took longer than expected (dued to external problems).
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Answer by hubauer-shop.de/en/
Jan 22, 2024
Thank you for your feedback. We are delighted to hear that you were satisfied with our product and pricing! We are sorry to hear that the shipment was delayed. At Hubauer-Shop, we always strive to provide excellent service and we take any delays seriously. We appreciate your understanding in this matter. Your HUBAUER Shop Team
Jan 13, 2024
 Verified review

Freude am bestellen

Perfect parts with perfect packaging and perfect shipping. Would recommend for BMW owners.
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Answer by hubauer-shop.de/en/
Jan 15, 2024
Thank you for your positive review! At Hubauer-Shop, we are dedicated to providing the highest quality BMW parts with excellent packaging and shipping. We appreciate your endorsement and look forward to continuing to serve BMW owners. Your HUBAUER Shop Team
Jan 3, 2024
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Awesome

Easy to find, easy to buy, reasonably fast shipping, informative process.
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Jan 3, 2024
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Perfect 👌🏻

Perfect, great prices compares to Holland. Fast shipping and well packed.
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Jan 3, 2024
 Verified review
Rapidity of expedition, OEM parts. Very nice packaging.
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Jan 9, 2024
 Verified review
Good response seeing it was ordered at Christmas time
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Answer by hubauer-shop.de/en/
Jan 11, 2024
Thank you for your positive feedback about your experience ordering from us during the holidays. At Hubauer-Shop, we pride ourselves on providing excellent customer service and quick deliveries. We are glad that your order met your expectations.
Jan 22, 2024
 Verified review
Fast and well packaged Highly recommended
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