hubauer-shop.de/en/
Reviews:

735 reviews in the last 12 months4,137 total reviews  

4.71
Excellent

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Certified since: Sep 26, 2018
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hubauer-shop.de/en/ fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Top negative review

Mar 1, 2023
 Verified review
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.
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Reviews for hubauer-shop.de/en/

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3 days ago
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3 days ago
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Fast shipment, great seller.
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Answer by hubauer-shop.de/en/
2 days ago
Thank you very much for your kind words about our shipping, we are delighted to hear that you had a positive experience. At Hubauer-Shop, we strive to provide the best service possible and we truly appreciate your feedback!
4 days ago
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5 days ago
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6 days ago
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fast shipping,fast customer service
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Answer by hubauer-shop.de/en/
15 hours ago
Thank you for your great feedback! We appreciate your comments about our fast shipping and customer service. At Hubauer-Shop we strive to provide excellent customer service as well as quality BMW car parts. We are pleased that we were able to meet your expectations. Thank you for being a valued customer!
7 days ago
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8 days ago
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8 days ago
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9 days ago
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Perfect
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10 days ago
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PAYMENT METHOD

Good service however payment by international recognised credit card is not accepted, PayPal works without problem.
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11 days ago
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13 days ago
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Precisi, veloci e informano costantemente sullo stato della spedizione.
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13 days ago
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Excellent service

I like the variety of products, fast international delivery and definitely lovely touch with sweet gift.
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Answer by hubauer-shop.de/en/
13 days ago
Thank you so much for the kind words! We are glad that you appreciate our variety of products, fast international delivery, and sweet gift. At Hubauer-Shop, we strive to provide our customers with the best experience possible. We look forward to serving you again in the future.
Feb 8, 2024
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Feb 7, 2024
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Feb 6, 2024
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Alles super jederzeit wieder.
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Answer by hubauer-shop.de/en/
Feb 6, 2024
Es freut uns, dass Ihre Bestellung zu Ihrer Zufriedenheit gefallen ist. Wir sind stets bemüht, den besten Service und qualitativ hochwertige Original BMW Produkte zu bieten. Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu hinterlassen, Wir freuen uns, Sie bald wieder im HUBAUER Shop begrüßen zu dürfen!
Feb 5, 2024
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Great job

Extra shop. Even outside Germany, fast and efficient shipping.
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Answer by hubauer-shop.de/en/
Feb 7, 2024
Thank you for your positive review. We at Hubauer-Shop are committed to providing excellent customer service and fast, reliable delivery of BMW car parts. We value your feedback and we are pleased that you enjoyed our services. Thank you for your support.
Feb 4, 2024
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LK
Leon K.
Koper-Capodistria
Feb 3, 2024
 Verified review

....,Fast delivery

....,Fast delivery, and all parts available in store....,
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Feb 3, 2024
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