hubauer-shop.de/en/Reviews

: 3,822Excellent

4.71

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certified since: Sep 26, 2018
updated on: Sep 23, 2023
hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At hubauer-shop.de/en/, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Sep 26, 2018
updated on: Sep 23, 2023
hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Secured by a guarantee

At hubauer-shop.de/en/, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for hubauer-shop.de/en/

818 verified reviews in the last 12 months

3,822 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Apr 26, 2023
 Verified review
For this last year, I have been shopping some original (OEN) BMW parts from Hubauer and honestly, my orders usually arrive and get delivered soon to Spain from Germany (about 3-5 days). Customer service is great and answers rapidly to the emails and questions regarding your order and other details. So, Hubauer is 100% recommended for original BMW parts. Danke schön für alles und habt einen wunderschönen tag.

Top negative review

Mar 1, 2023
 Verified review
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.

Reviews for hubauer-shop.de/en/

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Aug 25, 2023
 Verified review

LCI Tail lights

I do a lot of online shopping from places all over the world and these guys were the only ones that take what I needed at the right price.
Answer by hubauer-shop.de/en/
Aug 28, 2023
Thank you very much for your positive review. We hope to welcome you again soon.
5 days ago
 Verified review
Good parts, good price. One part was wrong, but they send me retour form and resolved the issue
Aug 28, 2023
 Verified review
Azienda molto seria, soddisfatto per gli acquisti, prodotti originali BMW. Consigliato
Aug 25, 2023
 Verified review
Good prices and fast shipping. Would definitely use them again.
Aug 25, 2023
 Verified review
Fantastic on line shop, very fast delivery and communication
Sep 3, 2023
 Verified review
package delivered successfully. tightly packed. cool
Answer by hubauer-shop.de/en/
Sep 6, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much. Your Hubauer Online Shop
Aug 25, 2023
 Verified review

Great shop

Always a great experience to order on this website.
Aug 25, 2023
 Verified review

Quick response and delivery

First time I buy. Quick response and delivery!
9 days ago
 Verified review
Very professional, pleasure to deal with
Answer by hubauer-shop.de/en/
9 days ago
Thank you very much for your positve review and your very kind words. We appreciate them very much.
Aug 26, 2023
 Verified review

Led a bord

Très bien correspond mes commandes Merci
Aug 25, 2023
 Verified review
Excellent prices and customer support.
Answer by hubauer-shop.de/en/
Aug 28, 2023
Thank you so much for the great feedback! We really appreciate it. We are committed to delivering the best prices and customer service to our customers. We always strive to make sure everyone is happy with our services and we're glad that you experienced that with us!
Aug 25, 2023
 Verified review

As agreed and expected

Everything went as agreed thru email.
Aug 26, 2023
 Verified review
original goods, seriously saler
Answer by hubauer-shop.de/en/
Aug 28, 2023
Thank you very much for your positive review. We hope you will come back again soon.
6 days ago
 Verified review
Order and payment went easy.
Aug 29, 2023
 Verified review
Rapide mais un peu cher
Aug 26, 2023
 Verified review
OEM quality parts A+
Answer by hubauer-shop.de/en/
Aug 28, 2023
Thank you for your positive feedback on our OEM parts! At Hubauer-Shop, we are proud of the quality of our parts and strive to provide the best possible service to our customers. We appreciate your support.
Aug 27, 2023
 Verified review
Very user friendly!
Answer by hubauer-shop.de/en/
Aug 28, 2023
Thank you very much for your positive review. We strive to provide excellent customer service and are delighted to hear that you found our services user friendly. Thank you for your feedback!
Aug 27, 2023
 Verified review
Best BMW eshop
8 days ago
 Verified review
Profesionals
13 days ago
 Verified review
nice staff
Answer by hubauer-shop.de/en/
12 days ago
Dear Customer, Thank you for your kind words about our staff. We strive to provide excellent customer service and we're glad to hear that you experienced it first-hand!