hubauer-shop.de/en/Reviews

: 3,648Excellent

4.76

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with Buyer Protection

certified since: Sep 26, 2018
updated on: May 30, 2023
hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At hubauer-shop.de/en/, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Sep 26, 2018
updated on: May 30, 2023
hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At hubauer-shop.de/en/, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for hubauer-shop.de/en/

832 verified reviews in the last 12 months

3,648 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 27, 2022
I've ordered from Hubauer shop several times and they always ensure that I have ordered the correct parts. My last two orders I had accidentally ordered a part that was slightly off for my specific car. They sent me emails to inform me that the parts didn't match my VIN, recommended the correct part and amended my order to ensure that I received the right part the first time. This was especially critical because one of the parts was also going to be custom painted, which meant I couldn't return it. I'll happily order from them again in the future!
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the most relevant critical review


Mar 1, 2023
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.
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Reviews for hubauer-shop.de/en/

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 Verified review
Apr 26, 2023
Fast shipping, great prices.
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Answer by hubauer-shop.de/en/
Apr 27, 2023
Thank you for your review! We are so glad to hear that you were pleased with our fast shipping and great prices. We value you as customer and thank you for choosing us. Best regars, Hubauer Online Shop
 Verified review
Apr 26, 2023
 
Parfait, comme d'habitude!!!
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Answer by hubauer-shop.de/en/
Apr 27, 2023
Thank you so much for your kind review! We are delighted to know that we have been able to meet your expectations again and provide you with a great experience. We strive to provide superior service, and appreciate your continued support. Cordialement, Hubauer Online Shop
 Verified review
Apr 25, 2023
Parfait, service excellent.
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Answer by hubauer-shop.de/en/
Apr 26, 2023
Thank you for your kind words about our service! We are delighted to know that you enjoyed your experience with us. Thank you for taking the time to provide us with this feedback! Sincerly Hubauer Online Shop
 Verified review
Apr 25, 2023
Beaucoup de choix, très pro
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Answer by hubauer-shop.de/en/
Apr 27, 2023
Nous vous remercions pour votre commentaire positif. Nous nous efforçons d'offrir à nos clients une vaste sélection de produits, et sommes ravis d'apprendre que nous avons atteint cet objectif. Nous nous engageons à offrir un service d'excellence à nos clients et apprécions que vous preniez le temps de nous faire part de vos commentaires. Merci de nous avoir choisis ! Sincères salutations de l´Equipe de la Boutique HUBAUER
 Verified review
Apr 25, 2023
Très bon site
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 Verified review
Apr 25, 2023
Shipping time
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Answer by hubauer-shop.de/en/
Apr 26, 2023
Thank you for sharing your experience with us. We appreciate your feedback and value all of our customers. At the HUBAUER Shop we strive to provide our customers with fast and efficient delivery. We understand that shipping times can be an important factor in customer satisfaction, and we thank you for bringing it to our attention. We are continuously looking for ways to improve our services and hope that this will remain a positive experience for you in the future. Thank you again for your feedback! Your HUBAUER Shop Team
 Verified review
Apr 25, 2023
 
All perfect
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 Verified review
Apr 23, 2023
All good!
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Answer by hubauer-shop.de/en/
Apr 24, 2023
Thank you for your kind words! We are so pleased to hear that you had a positive experience with us. We take pride in providing excellent customer service and we appreciate you taking the time to share your feedback. We strive to provide an enjoyable experience for all our customers and we look forward to seeing you again soon.
 Verified review
Apr 25, 2023
Parfait
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 Verified review
Apr 25, 2023
 
Parfait
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 Verified review
Apr 25, 2023
Super
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 Verified review
Apr 23, 2023
🔝🔝🔝🔝🔝
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 Verified review
Apr 26, 2023
best
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 Verified review
Apr 25, 2023
Best
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 Verified review
Apr 25, 2023
 
.
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 Verified review
Apr 28, 2023
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Apr 28, 2023
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Apr 26, 2023
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Apr 26, 2023
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Apr 26, 2023
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