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Top positive review
Jan 4, 2024
Verified review
Competitive pricing.
The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one.
Also, make the default list to have a limit of, at least, 20 items!
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established.
The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two.
Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
Simple ordering process, very kind customer service team, fast delivery and perfect product.
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Answer by hubauer-shop.de/en/
Jan 26, 2024
Thank you for your positive feedback and kind words. We are pleased that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
Jan 25, 2024
Verified review
Serious communication, fast shipping, original parts, fair prices.
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Answer by hubauer-shop.de/en/
Jan 26, 2024
Thank you for your positive feedback and kind words. We are pleased that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
Jan 25, 2024
Verified review
always perfect!
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Jan 25, 2024
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Jan 25, 2024
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Quality and fast
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Answer by hubauer-shop.de/en/
Jan 26, 2024
We are glad to hear that you are satisfied with your order, the service and the shipment time.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Jan 25, 2024
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Jan 25, 2024
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Jan 25, 2024
Verified review
Just perfect
Just Perfect
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Answer by hubauer-shop.de/en/
Jan 26, 2024
We are glad to hear that you are satisfied with your order and the service. And that everything as just perfect.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Jan 25, 2024
Verified review
Delivery according to schedule
Original parts, delivered according to schedule announced at order time
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Jan 25, 2024
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Jan 25, 2024
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Jan 25, 2024
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Perfect to buy stuff and pretty happy with the quality!
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Jan 25, 2024
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Very good
Great services, genuine products
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Jan 25, 2024
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Jan 25, 2024
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Jan 25, 2024
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Amazing products and super fast shipping!
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Answer by hubauer-shop.de/en/
Jan 26, 2024
Thank you for your positive feedback and kind words. We are pleased that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
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