hubauer-shop.de/en/
Reviews:

680 reviews in the last 12 months4,287 total reviews  

4.72
Excellent

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Top positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Top negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for hubauer-shop.de/en/

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Mar 29, 2024
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Mar 29, 2024
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Mar 29, 2024
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Mar 29, 2024
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Mar 27, 2024
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Mar 25, 2024
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JS
Mar 19, 2024
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Mar 15, 2024
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Mar 13, 2024
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Mar 8, 2024
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TN
Mar 8, 2024
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Mar 18, 2024
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Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Answer by hubauer-shop.de/en/
Mar 19, 2024
We very much regret the reason for the complaint. As we do not ship worldwide, there are other forwarding agents who will take over the further processing. The shipment we created was delivered to the destination we were given. For further concerns, please contact the support of the other shipping company. We do not have any information, consignment number or other details.
Mar 7, 2024
 Verified review
GLS was a day late
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Feb 12, 2024
 Verified review

PAYMENT METHOD

Good service however payment by international recognised credit card is not accepted, PayPal works without problem.
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Feb 9, 2024
 Verified review

Excellent service

I like the variety of products, fast international delivery and definitely lovely touch with sweet gift.
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Answer by hubauer-shop.de/en/
Feb 9, 2024
Thank you so much for the kind words! We are glad that you appreciate our variety of products, fast international delivery, and sweet gift. At Hubauer-Shop, we strive to provide our customers with the best experience possible. We look forward to serving you again in the future.
Feb 25, 2024
 Verified review
All was great and fast. They have no problem to send stuff abroad. For sure this was not my last order.
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Feb 27, 2024
 Verified review
Fast delivery, good comunication and ofcourse the parts arrived undamaged.
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Answer by hubauer-shop.de/en/
Feb 28, 2024
We are glad to hear that you are satisfied with your order and the service. We strive to provide the best service and the highest quality products. Thank you for taking the time to leave a review, Looking forward to seeing you again in our Shop! Your HUBAUER Shop Team
Feb 9, 2024
 Verified review
Precisi, veloci e informano costantemente sullo stato della spedizione.
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Feb 5, 2024
 Verified review

Great job

Extra shop. Even outside Germany, fast and efficient shipping.
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Answer by hubauer-shop.de/en/
Feb 7, 2024
Thank you for your positive review. We at Hubauer-Shop are committed to providing excellent customer service and fast, reliable delivery of BMW car parts. We value your feedback and we are pleased that you enjoyed our services. Thank you for your support.