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hubauer-shop.de/en/
Reviews:

746 reviews in the last 12 months4,465 total reviews  

4.73
Excellent

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Most relevant positive review

Jun 27, 2024
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Highly professional service with their web and email/phone and they'll ask always if you sended wrong part request which is not responding that right VIN. Fast service and delivery and they maybe the best prices in Europe for the BMW original parts. Always happy, five stars out of the five! I've been trusting them and every order (roughly 20+) have come on time. If not, I've been informed about delays, but delays ain't their reason, because original parts are coming warehouses some where behind original company. I Have trust and I'm still more than happy to order from their house. Could recommend this kinda of service to everyone!
JK

Most relevant negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for hubauer-shop.de/en/

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Jun 9, 2024
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Jun 8, 2024
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Jun 7, 2024
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Jun 5, 2024
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Jun 5, 2024
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Excellent partner for my parts need…

I have found Huber to be an excellent partner. Pricing is good, service better with a personal note and ii enjoy the speedy delivery. Only the website is not very good. It is loading slow and is not suitable for mobile use. but good partner!
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Jun 5, 2024
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very slow shipping
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Answer by hubauer-shop.de/en/
Jun 5, 2024
Thank you for taking the time to share your feedback with us. We appreciate your patience and apologize for any inconvenience caused by the slow shipping. At Hubauer-Shop, we strive to provide customers with quality products and excellent service. We value your opinion and hope you'll give us a chance to serve you again in the future.
Jun 4, 2024
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Jun 4, 2024
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Order was fulfilled as expected. Correct parts arrived on time and they were well packed. The website itself was sometimes a bit slow.
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Answer by hubauer-shop.de/en/
Jun 5, 2024
Thank you for your review! We are pleased to hear that your order arrived on time and that the parts were well packed. We are sorry to hear that you experienced delays with the website. At Hubauer-Shop, we strive to provide our customers with a fast and reliable shopping experience.
Jun 4, 2024
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Jun 4, 2024
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Website is a trusted source for genuine parts for my bmw. Communication with the processing of my order and shipment details are great too. I’ll definitely order more parts in the future. One small thing to add to the experience to make it even better would be to have some English translation included in the emails. But above all else, parts were well packaged and arrived with me super quick. Excellent site and attention to detail 😊
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Answer by hubauer-shop.de/en/
Jun 5, 2024
Thank you for your kind words and constructive feedback! We are glad you found us to be a trusted source for genuine parts for your BMW. We are committed to ensuring that our customers receive excellent communication and speedy order processing and shipment details, which is something we take pride in. We will certainly look into the possibility of adding English translations to our emails. Thank you again for your support of Hubauer-Shop!
Jun 4, 2024
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Jun 4, 2024
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Jun 4, 2024
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Odličan web shop, jeftini original dijelovi, dođe za tjedan dana u Hrvatsku, naručio ulje za diferencijal i mjenjač i došlo uredno zapakirano.
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Answer by hubauer-shop.de/en/
Jun 4, 2024
We are glad to hear that you are satisfied with your order and the service. We strive to provide the best service and the highest quality products. Thank you for taking the time to leave a review, Looking forward to seeing you again in our Shop! Your HUBAUER Shop Team
Jun 4, 2024
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Jun 4, 2024
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toimii kuin junan vessa
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Answer by hubauer-shop.de/en/
Jun 4, 2024
We are glad to hear that you are satisfied with your order and the service. We strive to provide the best service and the highest quality products. Thank you for taking the time to leave a review, Looking forward to seeing you again in our Shop! Your HUBAUER Shop Team
Jun 4, 2024
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Jun 4, 2024
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Jun 4, 2024
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Jun 3, 2024
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Jun 3, 2024
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