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Top positive review
Jan 4, 2024
Verified review
Competitive pricing.
The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one.
Also, make the default list to have a limit of, at least, 20 items!
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established.
The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two.
Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
Great shop! Fast delivery, very well packed. Good prices. Always original. Recommend!
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Answer by hubauer-shop.de/en/
Jun 2, 2023
Thank you so much for your kind review! We are delighted to hear that you enjoyed your shopping experience with us. We appreciate your recommendation and hope you will continue to shop with us in the future. Thank you for your support!
May 31, 2023
Verified review
Dobry partner
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Answer by hubauer-shop.de/en/
May 31, 2023
Thank you for taking the time to leave your feedback, we really appreciate it. We are pleased to hear that you had a positive experience with us and we strive to make sure all of our customers have a great experience. We believe in providing our customers with excellent customer service and quality products. Thank you again for your review and for being a customer!
May 27, 2023
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May 27, 2023
Verified review
Ordered a part and it came quickly.
Ordered a part for the BMW and it arrived in Holland very quickly. I'm happy with this store.
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Answer by hubauer-shop.de/en/
May 30, 2023
Thank you for your kind words. We are pleased to hear that your part arrived quickly in Holland. We take pride in providing excellent customer service and ensuring that our customers have the best possible shopping experience. We look forward to serving you again in the future!
May 27, 2023
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May 26, 2023
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The web site is very celar, when in doubt the Support team answare the questions quickly! Good price for things and also for shipping. Will be a pleasure do furter orders.
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Answer by hubauer-shop.de/en/
May 31, 2023
Thank you for leaving us such positive feedback! We are glad to hear you are satisfied with our website and that our support team was able to answer your questions quickly. We look forward to helping you with any future orders.
Best regards,
Hubauer Online Shop
May 26, 2023
Verified review
They send the item as described it fits
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May 25, 2023
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Good
Fast replies, good service and good quality. Had my doubts at first but was very pleased afterwards
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Answer by hubauer-shop.de/en/
May 31, 2023
Thank you very much for your positive review. We are very happy to hear that you had a positive experience.
Thank you again for taking the time to leave us such a thoughtful review.
Your Hubauer Online Shop
May 25, 2023
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May 25, 2023
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Top service
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May 25, 2023
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Thanks for good price for OEM parts
Thanks for good price for OEM parts. Not too fast order processing, but other is great.
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May 25, 2023
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May 25, 2023
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Vlugge verzending en deftig ingepakt. Indien betaling ok en items zijn niet meer te verkrijgen, terugbetaling rap en correct.
Aan te bevelen
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Answer by hubauer-shop.de/en/
Jun 1, 2023
Thank you for your positive review. We are pleased to hear that your experience with our delivery and packaging was satisfactory. Furthermore, we appreciate that you found our refund process to be prompt and correct.
Hubauer Shop Team
Thank you for your positive feedback and for taking the time to do so. We appreciate it very much.
Your Hubauer Online Shop
May 25, 2023
Verified review
Good service
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Answer by hubauer-shop.de/en/
May 31, 2023
Thank you for your positive feedback and for taking the time to do so. We appreciate it very much.
Your Hubauer Online Shop
May 25, 2023
Verified review
Everything is great, professional staff. Tkank you.
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Answer by hubauer-shop.de/en/
May 31, 2023
Thank you for your positive review. We are very happy to hear that you had a positive experience.
Thank you again for taking the time to leave us such a thoughtful review.
Best regards, Hubauer Online Shop
Thank you for your positive review. We are so glad to hear that you had a pleasant experience with our products and customer service. At our company, we take great pride in providing excellent communication and high-quality products. We truly appreciate your feedback and hope to continue serving you in the future.
Your HUBAUER Shop Team
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