www.hubauer-shop.de/en/- Logo - reviews

www.hubauer-shop.de/en/
Reviews:

719 reviews in the last 12 months4,466 total reviews  

4.74
Excellent

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Most relevant positive review

Jun 27, 2024
 Verified review
Highly professional service with their web and email/phone and they'll ask always if you sended wrong part request which is not responding that right VIN. Fast service and delivery and they maybe the best prices in Europe for the BMW original parts. Always happy, five stars out of the five! I've been trusting them and every order (roughly 20+) have come on time. If not, I've been informed about delays, but delays ain't their reason, because original parts are coming warehouses some where behind original company. I Have trust and I'm still more than happy to order from their house. Could recommend this kinda of service to everyone!
JK

Most relevant negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for www.hubauer-shop.de/en/

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Sep 26, 2023
 Verified review
A lot of konfirmationmail, informationmail etc but delivery took a big while
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Answer by www.hubauer-shop.de/en/
Sep 26, 2023
Thank you for your review. We strive to provide the best experience for our customers. We apologize that delivery did not meet your expectations. We value all feedback and will use it to continually improve our processes. Thank you again for your review. Your HUBAUER Shop Team
Sep 18, 2023
 Verified review
Order and payment went easy.
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Aug 26, 2023
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Not suitable for multicountry ops

They require shipping country to be the same as invoicing country which is annoying.
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EK
Edmond K.
Prizren/Kosovo
Aug 25, 2023
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Aug 25, 2023
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Quick response and delivery

First time I buy. Quick response and delivery!
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Aug 21, 2023
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Aug 17, 2023
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Fast delivery but expensive
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Answer by www.hubauer-shop.de/en/
Aug 18, 2023
Thanks for your feedback.
Aug 14, 2023
 Verified review
Good quality products on a user-friendly site. However, the time between processing and shipping seemed to be extensive. Unfortunately, the packing that my order was shipped in was destroyed and had to be re-packed by the postal service. Thankfully my order arrived without damage.
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Aug 12, 2023
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Very good selection of parts, good prices. Delivery took too long.
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Answer by www.hubauer-shop.de/en/
Aug 14, 2023
Thanks for your kind feedback.
Jul 31, 2023
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Jul 29, 2023
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